ADS-Job Management-Apply Retention Policy-Pulte<High Priority>

by ADMIN 63 views

Overview of the Issue

The ADS-Job Management system, specifically designed for Pulte, is experiencing a critical issue with the retention policy application. When users attempt to apply the retention policy through a search, the selected search disappears a few seconds after it is chosen from the list. This issue is particularly concerning, given the large number of searches (over 50+) available in the application.

Symptoms of the Issue

The problem manifests in the following ways:

  • Search Disappearance: When a user selects a search from the list, it disappears a few seconds later, rendering the selection process ineffective.
  • Loading Animation: The application displays a loading animation while the search is being processed, but it does not persist even after the search has been selected.
  • Disappearance of Selected Search: The selected search is not retained in the application, making it difficult for users to apply the retention policy successfully.

Screenshots of the Issue

To better understand the issue, we have included the following screenshots:

  • Selecting the Search from the List: Image
  • Loading Animation: Image
  • Disappeared Search: Image

Additional Context

To provide a more comprehensive understanding of the issue, we have included the following additional context:

Impact of the Issue

The disappearance of the selected search has a significant impact on the user experience and the overall functionality of the ADS-Job Management system. It makes it difficult for users to apply the retention policy successfully, leading to frustration and potential data loss.

Root Cause Analysis

To identify the root cause of the issue, we need to analyze the application's code and configuration. We will investigate the following possible causes:

  • Code Bug: A bug in the application's code may be causing the search to disappear.
  • Configuration Issue: A misconfiguration of the application's settings may be leading to the issue.
  • Third-Party Integration: An issue with a third-party integration may be causing the problem.

Solution and Recommendations

To resolve the issue, we recommend the following solutions and recommendations:

  • Code Review: Conduct a thorough code review to identify and fix any bugs that may be causing the issue.
  • Configuration Check: Verify that the application's settings are correctly configured.
  • Third-Party Integration Check: Check the third-party integrations to ensure they are functioning correctly.
  • User Testing: Conduct user testing to ensure that the issue is resolved and the application is functioning as expected.

Timeline and Milestones

To ensure that the issue is resolved promptly, we will establish the following timeline and milestones:

  • Day 1-2: Conduct code review and configuration check.
  • Day 3-4: Investigate third-party integrations and conduct user testing.
  • Day 5-6: Implement solutions and recommendations.
  • Day 7: Verify that the issue is resolved and the application is functioning as expected.

Conclusion

The disappearance of the selected search in the ADS-Job Management system is a critical issue that needs to be resolved promptly. We have identified the symptoms of the issue, provided additional context, and recommended solutions and recommendations to resolve the problem. By following the timeline and milestones established, we can ensure that the issue is resolved and the application is functioning as expected.

Frequently Asked Questions

The ADS-Job Management system, specifically designed for Pulte, is experiencing a critical issue with the retention policy application. To provide a better understanding of the issue and its resolution, we have compiled a list of frequently asked questions.

Q1: What is the issue with the retention policy application?

A1: The issue is that when users attempt to apply the retention policy through a search, the selected search disappears a few seconds after it is chosen from the list.

Q2: What are the symptoms of the issue?

A2: The symptoms of the issue include:

  • Search Disappearance: When a user selects a search from the list, it disappears a few seconds later, rendering the selection process ineffective.
  • Loading Animation: The application displays a loading animation while the search is being processed, but it does not persist even after the search has been selected.
  • Disappearance of Selected Search: The selected search is not retained in the application, making it difficult for users to apply the retention policy successfully.

Q3: What are the possible causes of the issue?

A3: The possible causes of the issue include:

  • Code Bug: A bug in the application's code may be causing the search to disappear.
  • Configuration Issue: A misconfiguration of the application's settings may be leading to the issue.
  • Third-Party Integration: An issue with a third-party integration may be causing the problem.

Q4: How will the issue be resolved?

A4: To resolve the issue, we will:

  • Conduct a Code Review: A thorough code review will be conducted to identify and fix any bugs that may be causing the issue.
  • Verify Configuration: The application's settings will be verified to ensure they are correctly configured.
  • Check Third-Party Integrations: The third-party integrations will be checked to ensure they are functioning correctly.
  • Conduct User Testing: User testing will be conducted to ensure that the issue is resolved and the application is functioning as expected.

Q5: What is the timeline for resolving the issue?

A5: The timeline for resolving the issue is as follows:

  • Day 1-2: Conduct code review and configuration check.
  • Day 3-4: Investigate third-party integrations and conduct user testing.
  • Day 5-6: Implement solutions and recommendations.
  • Day 7: Verify that the issue is resolved and the application is functioning as expected.

Q6: What is the impact of the issue on the user experience?

A6: The disappearance of the selected search has a significant impact on the user experience and the overall functionality of the ADS-Job Management system. It makes it difficult for users to apply the retention policy successfully, leading to frustration and potential data loss.

Q7: What is the root cause of the issue?

A7: The root cause of the issue is not yet identified, but it is likely related to a bug in the application's code, a misconfiguration of the application's settings, or an issue with a third-party integration.

Q8: How will the issue be prevented in the future?

A8: To prevent the issue in the future, we will:

  • Implement Regular Code Reviews: Regular code reviews will be conducted to identify and fix any bugs that may be causing the issue.
  • Verify Configuration: The application's settings will be verified regularly to ensure they are correctly configured.
  • Monitor Third-Party Integrations: The third-party integrations will be monitored regularly to ensure they are functioning correctly.

Conclusion

The ADS-Job Management system is experiencing a critical issue with the retention policy application. To resolve the issue, we will conduct a code review, verify configuration, check third-party integrations, and conduct user testing. The timeline for resolving the issue is as follows: Day 1-2 for code review and configuration check, Day 3-4 for investigating third-party integrations and conducting user testing, Day 5-6 for implementing solutions and recommendations, and Day 7 for verifying that the issue is resolved and the application is functioning as expected.