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by ADMIN 8 views

Prerequisites

Before we dive into the troubleshooting process, make sure you have read and understood the following:

  • This is NOT a report about a YouTube, Facebook, Twitch, or shortener/hosting site issue. These sites must be reported by clicking their respective links.
  • You have read and understood the policy about what is a valid filter issue.
  • You have verified that this issue is not a duplicate. Comment in the old issue threads even when they are closed or even if you have a different problem.
  • You did not remove any of the default filter lists, or you have verified that the issue was not caused by removing any of the default lists.
  • You did not enable additional filter lists, or you have verified that the issue still occurs without enabling additional filter lists.
  • You do not have custom filters/rules, or you have verified that the issue still occurs without custom filters/rules.
  • You have verified that the web browser's built-in content blocker/tracking protection, network wide/DNS blocking, or your VPN is not causing the issue.
  • You have turned off all other extensions and the issue still persists. (Exception: Firefox Multi-Account Containers)
  • If this is about a breakage or detection, you have verified that it is caused by uBlock Origin and isn't a site or browser issue.
  • You did not answer truthfully to ALL the above checkboxes.

URL(s) where the issue occurs

mwmwmw

Description

adada

Browser name

wadawdada

Other extensions used

sssssss

Country

No response

Screenshot(s)

Screenshot(s)

Configuration

uBlock Origin: 1.62.0
Chromium: 137
filterset (summary):
 network: 835641
 cosmetic: 165830
 scriptlet: 48674
 html: 0
listset (total-discarded, last-updated):
 added:
  adguard-generic: 101722-5399, now
  adguard-mobile: 10981-113, now
  adguard-spyware-url: 2111-135, now
  adguard-spyware: 171219-31277, now
  block-lan: 77-0, now
  curben-phishing: 147204-34, now
  IND-0: 13961-48, now
  JPN-1: 16080-121, now
  KOR-1: 4422-138, now
  MKD-0: 761-11, now
  NLD-0: 2581-41, now
  RUS-0: 41272-312, now
  [4 lists not shown]: [too many]
 default:
  user-filters: 1-0, never
  ublock-filters: 40591-123, 2h.42m Δ
  ublock-badware: 12258-32, 2h.42m Δ
  ublock-privacy: 286-3, 2h.42m Δ
  ublock-unbreak: 2630-6, 2h.42m Δ
  ublock-quick-fixes: 267-2, 2h.42m Δ
  easylist: 69173-652, 2h.42m Δ
  easyprivacy: 54601-971, 2h.42m Δ
  urlhaus-1: 37155-1, 11h.22m
  plowe-0: 3440-0, 11h.22m
  POL-0: 8915-255, 11h.22m
  POL-3: 325960-783, 2h.42m
filterset (user): [array of 1 redacted]
trustedset:
 removed:
  chrome-extension-scheme
  moz-extension-scheme
switchRuleset:
 added: [array of 2 redacted]
userSettings:
 userFiltersTrusted: true
hiddenSettings: [none]
supportStats:
 allReadyAfter: 442 ms (selfie)
 maxAssetCacheWait: 41 ms
 cacheBackend: indexedDB

Troubleshooting Steps

Now that we have covered the prerequisites, let's dive into the troubleshooting steps.

Step 1: Verify the Issue

Before we start troubleshooting, make sure you have verified that the issue is not a duplicate. Comment in the old issue threads even when they are closed or even if you have a different problem.

Step 2: Check the Filter Lists

Check if the issue is caused by a specific filter list. You can do this by disabling all filter lists and then re-enabling them one by one to see if the issue persists.

Step 3: Check for Custom Filters/Rules

Check if you have any custom filters/rules that may be causing the issue. You can do this by disabling all custom filters/rules and then re-enabling them one by one to see if the issue persists.

Step 4: Check the Web Browser's Built-in Content Blocker/Tracking Protection

Check if the web browser's built-in content blocker/tracking protection is causing the issue. You can do this by disabling the built-in content blocker/tracking protection and then re-enabling it to see if the issue persists.

Step 5: Check for Network Wide/DNS Blocking

Check if network wide/DNS blocking is causing the issue. You can do this by disabling network wide/DNS blocking and then re-enabling it to see if the issue persists.

Step 6: Check for VPN

Check if your VPN is causing the issue. You can do this by disabling your VPN and then re-enabling it to see if the issue persists.

Step 7: Check for Other Extensions

Check if other extensions are causing the issue. You can do this by disabling all other extensions and then re-enabling them one by one to see if the issue persists.

Step 8: Check the uBlock Origin Configuration

Check the uBlock Origin configuration to see if there are any issues with the filter lists, custom filters/rules, or other settings.

Conclusion

Troubleshooting uBlock Origin issues can be a complex process, but by following the steps outlined above, you should be able to identify and resolve the issue. Remember to always verify the issue, check the filter lists, custom filters/rules, web browser's-in content blocker/tracking protection, network wide/DNS blocking, VPN, other extensions, and uBlock Origin configuration before reporting the issue.

Additional Resources

Frequently Asked Questions

Q: What is uBlock Origin?

A: uBlock Origin is a free and open-source content blocker and ad blocker for web browsers. It is designed to block unwanted content, such as ads, trackers, and malware, and to improve the overall browsing experience.

Q: What are the common issues with uBlock Origin?

A: Some common issues with uBlock Origin include:

  • Blocking of legitimate websites or content
  • Failure to block ads or trackers
  • Interference with other browser extensions or plugins
  • Incompatibility with certain web browsers or operating systems
  • Difficulty in configuring or customizing uBlock Origin

Q: How do I troubleshoot uBlock Origin issues?

A: To troubleshoot uBlock Origin issues, follow these steps:

  1. Verify the issue: Make sure you have verified that the issue is not a duplicate.
  2. Check the filter lists: Check if the issue is caused by a specific filter list.
  3. Check for custom filters/rules: Check if you have any custom filters/rules that may be causing the issue.
  4. Check the web browser's built-in content blocker/tracking protection: Check if the web browser's built-in content blocker/tracking protection is causing the issue.
  5. Check for network wide/DNS blocking: Check if network wide/DNS blocking is causing the issue.
  6. Check for VPN: Check if your VPN is causing the issue.
  7. Check for other extensions: Check if other extensions are causing the issue.
  8. Check the uBlock Origin configuration: Check the uBlock Origin configuration to see if there are any issues with the filter lists, custom filters/rules, or other settings.

Q: How do I configure uBlock Origin?

A: To configure uBlock Origin, follow these steps:

  1. Open the uBlock Origin settings page: You can do this by clicking on the uBlock Origin icon in the browser toolbar and selecting "Settings".
  2. Select the filter lists: You can select which filter lists to use by clicking on the "Filter lists" tab and selecting the lists you want to use.
  3. Configure custom filters/rules: You can configure custom filters/rules by clicking on the "Custom filters" tab and entering your custom filters/rules.
  4. Configure other settings: You can configure other settings, such as the blocking mode and the filter list update frequency, by clicking on the "Advanced" tab.

Q: How do I update uBlock Origin?

A: To update uBlock Origin, follow these steps:

  1. Open the uBlock Origin settings page: You can do this by clicking on the uBlock Origin icon in the browser toolbar and selecting "Settings".
  2. Click on the "Update" button: You can do this by clicking on the "Update" button in the top right corner of the settings page.
  3. Wait for the update to complete: The update process may take a few seconds to complete.

Q: How do I reset uBlock Origin?

A: To reset uBlock Origin, follow these steps:

  1. Open the uBlock Origin settings page: You can do this by clicking on the uBlock Origin icon in the browser toolbar and selecting "Settings".
  2. Click on the "Reset" button: can do this by clicking on the "Reset" button in the top right corner of the settings page.
  3. Confirm the reset: You will be prompted to confirm the reset. Click on "OK" to confirm.

Conclusion

Troubleshooting uBlock Origin issues can be a complex process, but by following the steps outlined above, you should be able to identify and resolve the issue. Remember to always verify the issue, check the filter lists, custom filters/rules, web browser's built-in content blocker/tracking protection, network wide/DNS blocking, VPN, other extensions, and uBlock Origin configuration before reporting the issue.

Additional Resources