Cannot Play Video On Ios Safari

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Introduction

Are you experiencing issues playing videos on iOS Safari? You're not alone. Many users have reported this problem, and it's often related to HTTP protocol issues in the backend. In this article, we'll delve into the possible causes and provide a step-by-step guide to help you troubleshoot and resolve the issue.

Understanding the Problem

The problem arises when trying to play videos on iOS Safari, while the same videos play smoothly on Windows 11 Chrome. This suggests that the issue is specific to iOS Safari and the HTTP protocol used by the GoLang backend. The videos in question are uploaded via Windows 11 Chrome, and there's no evidence of unexpected conversion.

Testing and Reproduction

To reproduce the issue, follow these steps:

Step 1: Upload a Video via Windows 11 Chrome

Upload a video file to your server using Windows 11 Chrome. Ensure that the video file is in a compatible format (e.g., MP4).

Step 2: Play the Video on Windows 11 Chrome

Play the uploaded video on Windows 11 Chrome to verify that it plays smoothly.

Step 3: Play the Video on iOS Safari

Attempt to play the uploaded video on iOS Safari. If the video doesn't play, proceed to the next step.

Step 4: Test the Video via Self-Hosted HTTP Server

Run python -m http.server 80 and access http://localIP/test.mp4 on iOS Safari. If the video plays successfully, it indicates that the issue is specific to the GoLang backend.

Possible Causes and Solutions

Based on the provided information, the possible causes of the issue are:

  • HTTP Protocol Issues: The GoLang backend might be using an incompatible HTTP protocol that's not supported by iOS Safari.
  • Video Format Incompatibility: The video format used might not be compatible with iOS Safari.
  • Server Configuration: The server configuration might be causing issues with video playback.

To resolve the issue, try the following:

  • Verify HTTP Protocol: Ensure that the GoLang backend is using a compatible HTTP protocol (e.g., HTTP/1.1).
  • Check Video Format: Verify that the video format used is compatible with iOS Safari (e.g., MP4).
  • Review Server Configuration: Check the server configuration to ensure that it's not causing issues with video playback.

Related Issues

The issue might be related to the following:

  • #592: A known issue related to video playback on iOS Safari.
  • #4206: A reported issue related to HTTP protocol issues in the GoLang backend.

System Information

  • iOS Version: 17.2.1, 17.3.1
  • Memos Version: v0.24.3

Screenshots and Additional Context

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Frequently Asked Questions and Answers

Q: What are the possible causes of the issue? A: The possible causes of the issue are:

  • HTTP Protocol Issues: The GoLang backend might be using an incompatible HTTP protocol that's not supported by iOS Safari.
  • Video Format Incompatibility: The video format used might not be compatible with iOS Safari.
  • Server Configuration: The server configuration might be causing issues with video playback.

Q: How can I verify the HTTP protocol used by the GoLang backend? A: You can verify the HTTP protocol used by the GoLang backend by checking the server configuration or by using a tool like curl to inspect the HTTP headers.

Q: What video formats are compatible with iOS Safari? A: The following video formats are compatible with iOS Safari:

  • MP4: A widely supported video format that's compatible with most devices.
  • MOV: A video format used by Apple devices, including iOS Safari.
  • AVI: A video format that's compatible with some devices, but may not work on all iOS devices.

Q: How can I check the server configuration? A: You can check the server configuration by reviewing the server logs, checking the server settings, or by using a tool like htop to inspect the server processes.

Q: What are the related issues? A: The issue might be related to the following:

  • #592: A known issue related to video playback on iOS Safari.
  • #4206: A reported issue related to HTTP protocol issues in the GoLang backend.

Q: What iOS versions are affected? A: The issue is reported to affect the following iOS versions:

  • 17.2.1: An iOS version that's known to have issues with video playback.
  • 17.3.1: An iOS version that's reported to have issues with HTTP protocol.

Q: What Memos version is affected? A: The issue is reported to affect the following Memos version:

  • v0.24.3: A version of Memos that's known to have issues with video playback.

Q: What can I do if the issue persists? A: If the issue persists, you can try the following:

  • Update to the latest Memos version: Check if the latest version of Memos resolves the issue.
  • Contact the Memos support team: Reach out to the Memos support team for further assistance.
  • Provide more information and context: Share more details about the issue, including any error messages or logs, to help identify the root cause.

Q: Are there any workarounds or temporary solutions? A: Yes, there are some workarounds and temporary solutions that you can try:

  • Use a different video format: Try using a different video format that's compatible with iOS Safari.
  • Use a different server configuration: Try using a different server configuration that's known to work with iOS Safari.
  • Use a third-party video player: Try using a third-party video player that's known to work with iOS Safari.

By following these Q&A, you should be able to better understand the issue and find a solution to play videos on iOS Safari.