Copilot Stops Responding

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Introduction

Copilot is a powerful AI-powered coding assistant that helps developers write code more efficiently and accurately. However, like any other software, it can sometimes stop responding, leaving users frustrated and unsure of what to do. In this article, we will explore the issue of Copilot stopping response and provide a step-by-step guide on how to troubleshoot and resolve the problem.

Symptoms

When Copilot stops responding, you may encounter the following symptoms:

  • You receive the error message "No result, please refine your input and try again" regardless of what you type in.
  • Even simple questions do not provide any answer.
  • The extension version is 0.26.5.
  • The VS Code version is Code 1.99.2 (4949701c880d4bdb949e3c0e6b400288da7f474b, 2025-04-10T01:21:25.295Z).
  • The OS version is Windows_NT x64 10.0.19045.

Troubleshooting Steps

To troubleshoot the issue, follow these steps:

Step 1: Check the Extension Version

Make sure that the Copilot extension is up-to-date. You can check the extension version by clicking on the Extensions icon in the left sidebar of VS Code and searching for "Copilot". If the extension version is not the latest, update it to the latest version.

Step 2: Check the VS Code Version

Ensure that the VS Code version is also up-to-date. You can check the VS Code version by clicking on the Help menu and selecting "About Visual Studio Code". If the VS Code version is not the latest, update it to the latest version.

Step 3: Check the OS Version

Verify that the OS version is compatible with the Copilot extension. You can check the OS version by clicking on the Start menu and selecting "System". If the OS version is not compatible, consider upgrading to a compatible version.

Step 4: Disable A/B Experiments

A/B experiments can sometimes interfere with the Copilot extension. To disable A/B experiments, follow these steps:

  • Click on the Extensions icon in the left sidebar of VS Code.
  • Search for "A/B Experiments" and click on the "Disable" button.

Step 5: Reset the Copilot Extension

Resetting the Copilot extension can sometimes resolve the issue. To reset the Copilot extension, follow these steps:

  • Click on the Extensions icon in the left sidebar of VS Code.
  • Search for "Copilot" and click on the "Reset" button.

Step 6: Reinstall the Copilot Extension

If resetting the Copilot extension does not resolve the issue, try reinstalling the extension. To reinstall the Copilot extension, follow these steps:

  • Click on the Extensions icon in the left sidebar of VS Code.
  • Search for "Copilot" and click on the "Uninstall" button.
  • Click on the "Install" button to reinstall the extension.

System Information

The following system information may be helpful in troubleshooting the issue:

Item Value
CPUs 13th Gen Intel(R) Core(TM) i9-13950HX (32 x 9)
GPU Status 2d_canvas: enabled
canvas_oop_rasterization: enabled_on
direct_rendering_display_compositor: disabled_off_ok
gpu_compositing: enabled
multiple_raster_threads: enabled_on
opengl: enabled_on
rasterization: enabled
raw_draw: disabled_off_ok
skia_graphite: disabled_off
video_decode: enabled
video_encode: enabled
vulkan: disabled_off
webgl: enabled
webgl2: enabled
webgpu: enabled
webnn: disabled_off
Load (avg) undefined
Memory (System) 63.69GB (32.94GB free)
Process Argv --crash-reporter-id 2dc7ba91-e8e6-4868-a10a-398993e59b36
Screen Reader no
VM 0%

A/B Experiments

The following A/B experiments may be relevant to the issue:

vsliv368cf:30146710
vspor879:30202332
vspor708:30202333
vspor363:30204092
vscod805cf:30301675
binariesv615:30325510
c4g48928:30535728
azure-dev_surveyone:30548225
a9j8j154:30646983
962ge761:30959799
2e7ec940:31000449
pythontbext0:30879054
cppperfnew:31000557
dwnewjupytercf:31046870
pythonrstrctxt:31112756
nativeloc1:31192215
5fd0e150:31155592
dwcopilot:31170013
6074i472:31201624
dwoutputs:31242946
customenabled:31248079
hdaa2157:31222309
copilot_t_ci:31222730
e5gg6876:31282496
pythoneinst12cf:31262606
bgtreat:31268568
4gafe986:31271826
31787653:31262186
3e8i5726:31271747
996jf627:31283433
usemplatestapi:31280917
763bd867:31283000
747dc170:31275177
g20af354:31278749
aj953862:31281341

Conclusion

Q: What is Copilot?

A: Copilot is a powerful AI-powered coding assistant that helps developers write code more efficiently and accurately.

Q: What are the symptoms of Copilot stopping response?

A: The symptoms of Copilot stopping response include:

  • Receiving the error message "No result, please refine your input and try again" regardless of what you type in.
  • Even simple questions do not provide any answer.
  • The extension version is 0.26.5.
  • The VS Code version is Code 1.99.2 (4949701c880d4bdb949e3c0e6b400288da7f474b, 2025-04-10T01:21:25.295Z).
  • The OS version is Windows_NT x64 10.0.19045.

Q: How do I troubleshoot Copilot stopping response?

A: To troubleshoot Copilot stopping response, follow these steps:

  1. Check the extension version and update it to the latest version.
  2. Check the VS Code version and update it to the latest version.
  3. Check the OS version and ensure it is compatible with the Copilot extension.
  4. Disable A/B experiments.
  5. Reset the Copilot extension.
  6. Reinstall the Copilot extension.

Q: What is A/B experimentation?

A: A/B experimentation is a testing method used to compare two or more versions of a product or feature to determine which one performs better.

Q: How do I disable A/B experiments?

A: To disable A/B experiments, follow these steps:

  1. Click on the Extensions icon in the left sidebar of VS Code.
  2. Search for "A/B Experiments" and click on the "Disable" button.

Q: What is the system information that may be helpful in troubleshooting Copilot stopping response?

A: The following system information may be helpful in troubleshooting Copilot stopping response:

Item Value
CPUs 13th Gen Intel(R) Core(TM) i9-13950HX (32 x 9)
GPU Status 2d_canvas: enabled
canvas_oop_rasterization: enabled_on
direct_rendering_display_compositor: disabled_off_ok
gpu_compositing: enabled
multiple_raster_threads: enabled_on
opengl: enabled_on
rasterization: enabled
raw_draw: disabled_off_ok
skia_graphite: disabled_off
video_decode: enabled
video_encode: enabled
vulkan: disabled_off
webgl: enabled
webgl2: enabled
webgpu: enabled
webnn: disabled_off
Load (avg) undefined
Memory (System) 63.69GB (32.94GB free)
Process Argv --crash-reporter-id 2dc7ba91-e8e6-4868-a10a-398993e59b36
Screen Reader no
VM 0%

Q: What are the A/B experiments that may be relevant to Copilot stopping response?

A: The following A/B experiments may be relevant to Copilot stopping response:

vsliv368cf:30146710
vspor879:30202332
vspor708:30202333
vspor363:30204092
vscod805cf:30301675
binariesv615:30325510
c4g48928:30535728
azure-dev_surveyone:30548225
a9j8j154:30646983
962ge761:30959799
2e7ec940:31000449
pythontbext0:30879054
cppperfnew:31000557
dwnewjupytercf:31046870
pythonrstrctxt:31112756
nativeloc1:31192215
5fd0e150:31155592
dwcopilot:31170013
6074i472:31201624
dwoutputs:31242946
customenabled:31248079
hdaa2157:31222309
copilot_t_ci:31222730
e5gg6876:31282496
pythoneinst12cf:31262606
bgtreat:31268568
4gafe986:31271826
31787653:31262186
3e8i5726:31271747
996jf627:31283433
usemplatestapi:31280917
763bd867:31283000
747dc170:31275177
g20af354:31278749
aj953862:31281341

Q: What should I do if I am still experiencing issues with Copilot stopping response?

A: If you are still experiencing issues with Copilot stopping response, consider reaching out to the Copilot support team for further assistance.