Couldn't Fetch Video Info

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Couldn't Fetch Video Info: A Comprehensive Guide to Troubleshooting yt-dlp Issues

yt-dlp is a powerful command-line program that allows users to download videos from various websites, including YouTube, Vimeo, and more. However, like any other software, it's not immune to errors and bugs. In this article, we'll delve into the issue of "couldn't fetch video info" and provide a step-by-step guide to troubleshooting common problems.

The "couldn't fetch video info" error is a generic message that can occur due to various reasons. It's essential to understand that this error is not specific to a particular website or site, but rather a general issue that can arise from multiple factors. To troubleshoot this problem, we'll need to investigate further and identify the root cause.

Before we dive into the troubleshooting process, let's go through the checklist to ensure we've covered all the necessary steps:

  • I'm reporting a bug unrelated to a specific site.
  • I've verified that I'm running the latest version of yt-dlp.
  • I've verified that I'm running the latest stable version of Seal or any later preview versions.
  • I've read the Contributing guidelines and Code Of Conduct.
  • I've checked that the site I'm trying to download from is in the Supported Sites list from yt-dlp.
  • I understand that the issue will be (ignored/closed) if I intentionally remove or skip any mandatory field.

The error occurs when trying to download a video from a specific site. The site in question is Pornhub, and the video URL is https://www.pornhub.com/view_video.php?viewkey=67ed0ab4197a4.

Unfortunately, there's no response to reproduce the issue.

Here are the error reports:

  • App version: 1.13.1 (11312)
  • Device information: Android 14 (API 34)
  • Supported ABIs: [arm64-v8a, armeabi-v7a, armeabi]
  • Yt-dlp version: 2025.04.18.232954

There are no screenshots or screen records to provide.

There's no additional context to provide.

Now that we've gone through the checklist and error reports, let's dive into the troubleshooting steps:

Step 1: Verify yt-dlp Version

First, we need to verify that we're running the latest version of yt-dlp. You can check the version by running the command yt-dlp --version. If you're not running the latest version, update yt-dlp to the latest version and try again.

Step 2: Check Supported Sites

Next, we need to check if the site we're trying to download from is in the Supported Sites list from yt-dlp. You can check the list by running the command yt-dlp --list-sites. If the site is not in the list, yt-dlp may not be able to download videos from that site.

Step 3: Check PhantomJS

The error message mentions that PhantomJS is not found. PhantomJS is a headless browser that yt-dlp uses to download videos from some websites. You can download PhantomJS from the official website and install it on your system. Once installed, try running yt-dlp again.

Step 4: Check yt-dlp Configuration

yt-dlp has a configuration file that stores settings and options. You can check the configuration file by running the command yt-dlp --config. If the configuration file is not properly set up, it may cause issues with video downloads.

Step 5: Check for Updates

Finally, we need to check for updates to yt-dlp and Seal. You can check for updates by running the command yt-dlp --update and seal --update. If there are any updates available, install them and try again.

In conclusion, the "couldn't fetch video info" error is a generic message that can occur due to various reasons. To troubleshoot this issue, we need to go through the checklist, verify the yt-dlp version, check the supported sites, check PhantomJS, check the yt-dlp configuration, and check for updates. By following these steps, we can identify the root cause of the issue and resolve it.

If you're still experiencing issues after following the troubleshooting steps, you can try the following additional resources:

By following these resources, you can get help from the community and resolve your issue.
yt-dlp Troubleshooting: Frequently Asked Questions

yt-dlp is a powerful command-line program that allows users to download videos from various websites, including YouTube, Vimeo, and more. However, like any other software, it's not immune to errors and bugs. In this article, we'll answer some frequently asked questions related to yt-dlp troubleshooting.

A: The "couldn't fetch video info" error is a generic message that can occur due to various reasons. It's essential to understand that this error is not specific to a particular website or site, but rather a general issue that can arise from multiple factors.

A: To troubleshoot the "couldn't fetch video info" error, follow these steps:

  1. Verify that you're running the latest version of yt-dlp.
  2. Check if the site you're trying to download from is in the Supported Sites list from yt-dlp.
  3. Check PhantomJS, a headless browser that yt-dlp uses to download videos from some websites.
  4. Check the yt-dlp configuration file to ensure it's properly set up.
  5. Check for updates to yt-dlp and Seal.

A: PhantomJS is a headless browser that yt-dlp uses to download videos from some websites. It's required for certain websites that use JavaScript to load their content. You can download PhantomJS from the official website and install it on your system.

A: To check the yt-dlp configuration file, run the command yt-dlp --config. This will display the configuration file settings. You can also edit the configuration file manually by running the command yt-dlp --config-edit.

A: To update yt-dlp and Seal, run the commands yt-dlp --update and seal --update, respectively. This will check for any available updates and install them.

A: The supported sites for yt-dlp can be found in the Supported Sites list, which can be accessed by running the command yt-dlp --list-sites. This list includes popular websites such as YouTube, Vimeo, and more.

A: To report a bug or issue with yt-dlp, follow these steps:

  1. Verify that you're running the latest version of yt-dlp.
  2. Check the Contributing guidelines and Code Of Conduct.
  3. Check that the site you're trying to download from is in the Supported Sites list from yt-dlp.
  4. Provide a detailed description of the issue, including any error messages or screenshots.
  5. Submit a bug report to the yt-dlp community forum or GitHub issues.

In conclusion, troubleshooting yt-dlp issues can be a complex process, but by following the steps outlined in this article, you can identify and resolve common problems. Remember to always check the latest version of yt-dlp, supported sites, PhantomJS, and configuration file settings. If you're still experiencing issues, don't hesitate to reach out to the yt-dlp community forum or GitHub issues for help.