Expense - Unable To Exit Selection Mode In Expense Report Without Closing Expense Report

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Expense Report Issue: Unable to Exit Selection Mode Without Closing the Report

Overview

Are you experiencing issues with the Expensify app, specifically with the expense report feature? If you're unable to exit selection mode without closing the entire report, you're not alone. This article will delve into the details of this issue, including the steps to reproduce it, the expected and actual results, and potential workarounds.

Version Information

  • Version Number: 9.1.39-2
  • Reproducible in staging?: Yes
  • Reproducible in production?: Yes
  • If this was caught during regression testing, add the test name, ID and link from TestRail: Exp
  • Email or phone of affected tester (no customers): applausetester+x27@applause.expensifail.com
  • Issue reported by: Applause Internal Team
  • Device used: iPhone 15 Pro Max / iOS 18.4
  • App Component: Money Requests

Steps to Reproduce the Issue

To reproduce this issue, follow these steps:

  1. Log in with Expensifail account: Start by logging in to the Expensify app using an Expensifail account.
  2. Launch Expensify app: Launch the Expensify app on your device.
  3. Go to workspace chat: Navigate to the workspace chat within the app.
  4. Submit two expenses: Submit two expenses to create a report.
  5. Tap on the expense preview: Tap on the expense preview to view the report.
  6. Long tap on any expense: Long tap on any expense within the report.
  7. Tap Select: Tap the "Select" option to enter selection mode.
  8. Try to exit selection mode: Attempt to exit selection mode without closing the entire report.

Expected Result

The expected result is that the user should be able to exit selection mode without having to close the expense report.

Actual Result

Unfortunately, the actual result is that there is no way to exit the selection mode without having to close the expense report via the app back button on the top left.

Workaround

At this time, there is no known workaround for this issue.

Platforms Affected

This issue is reproducible on the following platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome (not reproducible)
  • MacOS: Chrome / Safari (not reproducible)
  • MacOS: Desktop (not reproducible)

Screenshots and Videos

To view the screenshots and videos related to this issue, please visit the following link:

https://github.com/user-attachments/assets/00e10c5e-8ce6-4ede-8988-30f94e6f1745

Get Involved

If you're interested in contributing to the Expensify project or would like to report similar issues, please check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

Related Issues

To view all open jobs and related issues on GitHub, please visit the following link:

https://github.com/Expensify/App/issues?q=is%3Aopen+is%3Aissue+label%3A"Help+Wanted"
Expense Report Issue: Unable to Exit Selection Mode Without Closing the Report - Q&A

Frequently Asked Questions

We've compiled a list of frequently asked questions related to the expense report issue, including the steps to reproduce it, the expected and actual results, and potential workarounds.

Q: What is the issue with the expense report feature?

A: The issue is that users are unable to exit selection mode without closing the entire report. This means that users must close the report via the app back button on the top left to exit selection mode.

Q: What are the steps to reproduce this issue?

A: To reproduce this issue, follow these steps:

  1. Log in with an Expensifail account.
  2. Launch the Expensify app.
  3. Go to the workspace chat.
  4. Submit two expenses.
  5. Tap on the expense preview.
  6. Long tap on any expense.
  7. Tap Select.
  8. Try to exit selection mode without closing the report.

Q: What is the expected result?

A: The expected result is that users should be able to exit selection mode without having to close the expense report.

Q: What is the actual result?

A: Unfortunately, the actual result is that there is no way to exit the selection mode without having to close the expense report via the app back button on the top left.

Q: Is there a workaround for this issue?

A: At this time, there is no known workaround for this issue.

Q: Which platforms are affected by this issue?

A: This issue is reproducible on the following platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome (not reproducible)
  • MacOS: Chrome / Safari (not reproducible)
  • MacOS: Desktop (not reproducible)

Q: How can I report similar issues or contribute to the Expensify project?

A: If you're interested in contributing to the Expensify project or would like to report similar issues, please check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

Q: Where can I find related issues on GitHub?

A: To view all open jobs and related issues on GitHub, please visit the following link:

https://github.com/Expensify/App/issues?q=is%3Aopen+is%3Aissue+label%3A"Help+Wanted"

Q: What is the current status of this issue?

A: This issue is currently being investigated and a fix is being developed. We will provide updates on the status of this issue as more information becomes available.

Q: How can I stay up-to-date with the latest information on this issue?

A: To stay up-to-date with the latest information on this issue, please follow the Expensify project on GitHub and check the issue tracker regularly for updates. You can also email contributors@expensify.com to request to join our Slack channel and receive notifications on the latest developments.