[FEATURE] Develop Contact Management Screens For Mobile

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Product: CustomerConnect

Feature Description: Develop mobile app screens for contact management using Flutter.

User Story: As a mobile user, I want to access and manage customer contacts on my mobile device so that I can stay productive while on the go.

Acceptance Criteria:

Contact List Screen

  • The contact list screen is implemented
  • The contact list screen displays a list of all contacts
  • The contact list screen allows users to filter contacts by name, email, or phone number
  • The contact list screen allows users to sort contacts by name, email, or phone number
  • The contact list screen allows users to search for contacts
  • The contact list screen displays a loading indicator while data is being fetched

Contact Detail Screen

  • The contact detail screen is implemented
  • The contact detail screen displays the contact's name, email, phone number, and other relevant details
  • The contact detail screen allows users to view the contact's history
  • The contact detail screen allows users to view related leads, opportunities, and cases
  • The contact detail screen allows users to edit the contact's details
  • The contact detail screen allows users to delete the contact

Contact Creation Screen

  • The contact creation screen is implemented
  • The contact creation screen allows users to create new contacts
  • The contact creation screen requires users to enter the contact's name, email, and phone number
  • The contact creation screen allows users to add additional details such as address, company, and job title
  • The contact creation screen allows users to save the new contact

Contact Editing Screen

  • The contact editing screen is implemented
  • The contact editing screen allows users to edit existing contacts
  • The contact editing screen requires users to enter the contact's name, email, and phone number
  • The contact editing screen allows users to add or edit additional details such as address, company, and job title
  • The contact editing screen allows users to save the updated contact

Contact Search Functionality

  • The contact search functionality is implemented
  • The contact search functionality allows users to search for contacts by name, email, or phone number
  • The contact search functionality displays a list of matching contacts
  • The contact search functionality allows users to filter search results by name, email, or phone number

Contact Filtering

  • Contact filtering is supported
  • Contact filtering allows users to filter contacts by name, email, or phone number
  • Contact filtering allows users to filter contacts by company, job title, or address
  • Contact filtering allows users to filter contacts by lead, opportunity, or case status

Contact Actions

  • Contact actions (call, email, text) are implemented
  • Contact actions allow users to call, email, or text the contact
  • Contact actions allow users to view the contact's history
  • Contact actions allow users to view related leads, opportunities, and cases

Contact History

  • Contact history is displayed
  • Contact history displays a list of all interactions with the contact
  • Contact history allows users to view the contact's history
  • Contact history allows users to add new interactions with the contact

Related Leads, Opportunities, and Cases

  • Related leads, opportunities, and cases are displayed
  • Related leads, opportunities, and cases are displayed on the contact detail screen
  • Related leads, opportunities, and cases allow users to view the contact's history
  • Related leads, opportunities, and cases allow users to add new interactions with the contact

Offline Support

  • Offline support for viewing contacts is implemented

  • Offline support for viewing contacts allows users to view contacts even when the device is offline

  • Offline support for viewing contacts uses local storage to store contact data

  • Offline support for viewing contacts allows users to view contact history and related leads, opportunities, and cases

  • Offline support for creating/editing contacts is implemented

  • Offline support for creating/editing contacts allows users to create and edit contacts even when the device is offline

  • Offline support for creating/editing contacts uses local storage to store contact data

  • Offline support for creating/editing contacts allows users to save new contacts and update existing contacts

UI Consistency

  • The UI is consistent with the design system
  • The UI follows the design system's guidelines for color, typography, and layout
  • The UI is responsive and works well on different screen sizes and devices

Accessibility

  • Accessibility is considered
  • The app is designed to be accessible to users with disabilities
  • The app follows the design system's guidelines for accessibility
  • The app provides alternative text for images and other visual elements

Proposed Solution:

Implement contact management screens using Flutter and the shared widget library. Connect to the contact management APIs for data. Implement offline support using local storage.

Related Issues:

  • #5 (CustomerConnect Development milestone)
  • #17 (Create shared widget library for mobile)
  • #43 (Implement contact management APIs)

Technical Requirements

  • Flutter 3.0 or later
  • Dart 2.17 or later
  • Shared widget library for mobile
  • Contact management APIs
  • Local storage for offline support

Development Plan

  • Week 1-2: Implement contact list screen
  • Week 3-4: Implement contact detail screen
  • Week 5-6: Implement contact creation screen
  • Week 7-8: Implement contact editing screen
  • Week 9-10: Implement contact search functionality
  • Week 11-12: Implement contact filtering
  • Week 13-14: Implement contact actions
  • Week 15-16: Implement contact history
  • Week 17-18: Implement related leads, opportunities, and cases
  • Week 19-20: Implement offline support
  • Week 21-22: Implement UI consistency and accessibility

Testing Plan

  • Unit testing for individual components
  • Integration testing for entire app
  • UI testing for user interface
  • Accessibility testing for accessibility

Deployment Plan

  • Deploy app to App Store and Google Play Store
  • Provide documentation for app usage and troubleshooting
  • Provide support for app-related issues

Frequently Asked Questions

Q: What is the purpose of the contact management screens for mobile?

A: The purpose of the contact management screens for mobile is to provide a user-friendly interface for users to access and manage customer contacts on their mobile devices.

Q: What features will be included in the contact management screens for mobile?

A: The contact management screens for mobile will include the following features:

  • Contact list screen
  • Contact detail screen
  • Contact creation screen
  • Contact editing screen
  • Contact search functionality
  • Contact filtering
  • Contact actions (call, email, text)
  • Contact history
  • Related leads, opportunities, and cases
  • Offline support for viewing contacts
  • Offline support for creating/editing contacts
  • UI consistency with the design system
  • Accessibility for users with disabilities

Q: How will the contact management screens for mobile be developed?

A: The contact management screens for mobile will be developed using Flutter and the shared widget library. The app will connect to the contact management APIs for data and use local storage for offline support.

Q: What is the technical requirement for the contact management screens for mobile?

A: The technical requirement for the contact management screens for mobile includes:

  • Flutter 3.0 or later
  • Dart 2.17 or later
  • Shared widget library for mobile
  • Contact management APIs
  • Local storage for offline support

Q: What is the development plan for the contact management screens for mobile?

A: The development plan for the contact management screens for mobile includes:

  • Week 1-2: Implement contact list screen
  • Week 3-4: Implement contact detail screen
  • Week 5-6: Implement contact creation screen
  • Week 7-8: Implement contact editing screen
  • Week 9-10: Implement contact search functionality
  • Week 11-12: Implement contact filtering
  • Week 13-14: Implement contact actions
  • Week 15-16: Implement contact history
  • Week 17-18: Implement related leads, opportunities, and cases
  • Week 19-20: Implement offline support
  • Week 21-22: Implement UI consistency and accessibility

Q: What is the testing plan for the contact management screens for mobile?

A: The testing plan for the contact management screens for mobile includes:

  • Unit testing for individual components
  • Integration testing for entire app
  • UI testing for user interface
  • Accessibility testing for accessibility

Q: What is the deployment plan for the contact management screens for mobile?

A: The deployment plan for the contact management screens for mobile includes:

  • Deploy app to App Store and Google Play Store
  • Provide documentation for app usage and troubleshooting
  • Provide support for app-related issues

Q: What are the benefits of the contact management screens for mobile?

A: The benefits of the contact management screens for mobile include:

  • Improved user experience
  • Increased productivity
  • Better customer relationships
  • Enhanced accessibility
  • Offline support for viewing and creating/editing contacts

Q: What are the challenges of the contact management screens for mobile?

A: The challenges of the contact management screens for mobile include:

  • Complexity of the app
  • Limited resources
  • Time constraints
  • Technical difficulties
  • User adoption

Q: How can I get involved in the development of the contact management screens for mobile?

A: If you are interested in getting involved in the development of the contact management screens for mobile, please contact the project lead or join the project team. We welcome contributions from developers, designers, and testers.

Q: What is the timeline for the development of the contact management screens for mobile?

A: The timeline for the development of the contact management screens for mobile is approximately 22 weeks, with the following milestones:

  • Week 1-2: Implement contact list screen
  • Week 3-4: Implement contact detail screen
  • Week 5-6: Implement contact creation screen
  • Week 7-8: Implement contact editing screen
  • Week 9-10: Implement contact search functionality
  • Week 11-12: Implement contact filtering
  • Week 13-14: Implement contact actions
  • Week 15-16: Implement contact history
  • Week 17-18: Implement related leads, opportunities, and cases
  • Week 19-20: Implement offline support
  • Week 21-22: Implement UI consistency and accessibility

Note: The timeline is subject to change based on the project's progress and any unforeseen challenges that may arise.