[FEATURE] Sales Manager Handling Returns Frontend

by ADMIN 50 views

Overview

As a sales manager, it is crucial to have a clear understanding of customer return requests. This feature aims to provide a user-friendly interface for sales managers to view, filter, and manage return requests. In this article, we will delve into the details of implementing this feature, including the frontend and backend aspects.

Describe the Feature

The sales manager should be able to view all return requests from customers, which are initially in a "pending" state. The feature should include a dropdown filter to view return requests based on their status, which can be "pending", "approved", or "rejected". Once a return request is approved, it means that the whole order's return request is approved. Therefore, the stock for each order item should be updated back to its original state, given the quantity of the purchase being returned.

Example Scenario

Let's consider an example to illustrate this feature. Suppose a customer purchases 2 small-size shirts and 1 pair of large-size jeans. The customer wishes to return the whole order, which includes both shirts and jeans. When the sales manager approves the return request, the stock for small shirt variation should be updated by +2, and for large jeans by +1, because of their respective quantities.

Current Implementation

The method for changing the status of return requests is currently in place, but it does not affect the stock. This is a faulty implementation that needs to be fixed. The fix for this is purely on the backend.

Frontend Implementation

The frontend implementation for this feature will be handled via the SalesManagerPage.js file. A new section will be added to this file to accommodate this feature, as it doesn't fall into any of the currently existing right-navbar items. For inspiration, we can take a look at the "Comment Moderation" of the product manager page to get a better understanding of the filtering and buttons.

Design Requirements

The design requirements for this feature are as follows:

  • The sales manager should be able to view all return requests from customers.
  • The feature should include a dropdown filter to view return requests based on their status.
  • Once a return request is approved, the stock for each order item should be updated back to its original state.
  • The frontend implementation should be handled via the SalesManagerPage.js file.
  • A new section will be added to this file to accommodate this feature.

Backend Implementation

The backend implementation for this feature will focus on updating the stock for each order item when a return request is approved. This will involve updating the stock tables to reflect the changes in stock quantities.

Technical Requirements

The technical requirements for this feature are as follows:

  • The backend implementation should update the stock for each order item when a return request is approved.
  • The frontend implementation should be handled via the SalesManagerPage.js file.
  • A new section will be added to this file to accommodate this feature.
  • The feature should include a dropdown filter to view return requests based on their status.

Implementation Plan

The implementation plan for this feature is as follows:

  1. Update the backend implementation to update the stock for each item when a return request is approved.
  2. Handle the frontend implementation via the SalesManagerPage.js file.
  3. Add a new section to this file to accommodate this feature.
  4. Include a dropdown filter to view return requests based on their status.

Benefits

The benefits of this feature are as follows:

  • The sales manager will have a clear understanding of customer return requests.
  • The feature will provide a user-friendly interface for sales managers to view, filter, and manage return requests.
  • The backend implementation will update the stock for each order item when a return request is approved.

Conclusion

In conclusion, the sales manager handling returns frontend feature is a crucial aspect of managing customer return requests. This feature will provide a user-friendly interface for sales managers to view, filter, and manage return requests. The backend implementation will update the stock for each order item when a return request is approved. The implementation plan and technical requirements for this feature have been outlined in this article.

Future Work

Future work for this feature includes:

  • Updating the backend implementation to handle multiple return requests.
  • Adding a feature to notify customers when their return requests are approved or rejected.
  • Improving the user experience of the frontend implementation.

References

Screenshots

Image

Expected Output

Frequently Asked Questions

As we continue to develop the sales manager handling returns frontend feature, we've received several questions from our team members and stakeholders. In this article, we'll address some of the most frequently asked questions and provide clarification on the implementation plan.

Q: What is the purpose of this feature?

A: The purpose of this feature is to provide a user-friendly interface for sales managers to view, filter, and manage return requests. This will help sales managers to have a clear understanding of customer return requests and make informed decisions.

Q: How will the feature be implemented?

A: The feature will be implemented in two parts: frontend and backend. The frontend implementation will be handled via the SalesManagerPage.js file, while the backend implementation will focus on updating the stock for each order item when a return request is approved.

Q: What is the current status of the feature?

A: The current status of the feature is that the method for changing the status of return requests is in place, but it does not affect the stock. This is a faulty implementation that needs to be fixed. The fix for this is purely on the backend.

Q: What are the technical requirements for this feature?

A: The technical requirements for this feature are as follows:

  • The backend implementation should update the stock for each order item when a return request is approved.
  • The frontend implementation should be handled via the SalesManagerPage.js file.
  • A new section will be added to this file to accommodate this feature.
  • The feature should include a dropdown filter to view return requests based on their status.

Q: What are the benefits of this feature?

A: The benefits of this feature are as follows:

  • The sales manager will have a clear understanding of customer return requests.
  • The feature will provide a user-friendly interface for sales managers to view, filter, and manage return requests.
  • The backend implementation will update the stock for each order item when a return request is approved.

Q: What is the expected output of this feature?

A: The expected output of this feature is a fully functioning tab for the sales manager to handle the return requests, which also get properly handled by the backend for both returns and anything related to stocks tables.

Q: What is the timeline for this feature?

A: The timeline for this feature is as follows:

  • Week 1-2: Update the backend implementation to update the stock for each order item when a return request is approved.
  • Week 3-4: Handle the frontend implementation via the SalesManagerPage.js file.
  • Week 5-6: Add a new section to this file to accommodate this feature.
  • Week 7-8: Include a dropdown filter to view return requests based on their status.

Q: Who is responsible for this feature?

A: The development team is responsible for this feature. The team lead will oversee the implementation and ensure that the feature is completed on time.

Q: What are the next steps for this feature?

A: The next steps for this feature are as follows:

  • Update the backend implementation to handle multiple return requests.
  • Add a feature to notify customers when their return requests are approved or rejected.
  • Improve the user experience of the frontend implementation.

Conclusion

In conclusion, the sales manager handling returns frontend feature is a crucial aspect of managing customer return requests. This feature will provide a user-friendly interface for sales managers to view, filter, and manage return requests. The backend implementation will update the stock for each order item when a return request is approved. We hope that this Q&A article has provided clarification on the implementation plan and technical requirements for this feature.

References

Screenshots

Image

Expected Output

A fully functioning tab for the sales manager to handle the return requests, which also get properly handled by the backend for both returns and anything related to stocks tables.