No Internet In Chrome But MS Edge (Chromium) Works Fine,

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Introduction

Are you experiencing a frustrating issue where Google Chrome fails to connect to the internet, but Microsoft Edge (Chromium) works seamlessly? You're not alone. This problem can be caused by a variety of factors, ranging from simple network connectivity issues to more complex problems with Chrome's configuration. In this article, we'll delve into the possible causes and provide a step-by-step guide to help you resolve the issue.

Symptoms and Pre-Requisites

Before we begin, let's outline the symptoms and pre-requisites for this issue:

  • Google Chrome fails to connect to the internet, but Microsoft Edge (Chromium) works fine.
  • The issue occurs intermittently, and restarting the system resolves the problem.
  • You've checked the network cables, modem, and router, and they're functioning correctly.
  • You've tried reconnecting to Wi-Fi, but the issue persists.

Possible Causes

  1. Network Connectivity Issues

The most common cause of this issue is a problem with your network connectivity. This can be due to a faulty network cable, a malfunctioning modem, or a misconfigured router. Check your network cables, modem, and router to ensure they're functioning correctly.

  1. Chrome Configuration Issues

Chrome's configuration can sometimes cause issues with internet connectivity. This can be due to a corrupted Chrome profile, a misconfigured proxy server, or a problem with Chrome's DNS settings.

  1. System Configuration Issues

System configuration issues can also cause problems with Chrome's internet connectivity. This can be due to a misconfigured system proxy, a problem with the system's DNS settings, or a conflict with another application.

  1. Malware or Viruses

Malware or viruses can sometimes cause problems with Chrome's internet connectivity. Run a virus scan to ensure your system is free from malware.

Troubleshooting Steps

Step 1: Check Network Cables, Modem, and Router

  • Check the network cables to ensure they're securely connected to the correct ports.
  • Restart your modem and router to ensure they're functioning correctly.
  • Check your router's configuration to ensure it's set up correctly.

Step 2: Reconnect to Wi-Fi

  • Try reconnecting to Wi-Fi to ensure your connection is stable.
  • Check your Wi-Fi settings to ensure you're connected to the correct network.

Step 3: Run Chrome's Built-in Troubleshooter

  • Open Chrome and click on the three vertical dots in the top right corner.
  • Click on "Help" and then select "Troubleshoot."
  • Follow the on-screen instructions to run Chrome's built-in troubleshooter.

Step 4: Reset Chrome's Settings

  • Open Chrome and click on the three vertical dots in the top right corner.
  • Click on "Settings" and then select "Advanced."
  • Click on "Reset settings" and follow the on-screen instructions.

Step 5: Check System Proxy Settings

  • Open the Control Panel and click on "Network and Sharing Center."
  • Click on "Change adapter settings" and select the network adapter you're using.
  • Right-click on the adapter and select "."
  • Check the "Internet Protocol Version 4 (TCP/IPv4)" and "Internet Protocol Version 6 (TCP/IPv6)" settings to ensure they're set up correctly.

Step 6: Run a Virus Scan

  • Run a virus scan to ensure your system is free from malware.
  • Use an anti-virus software to scan your system and remove any malware or viruses.

Step 7: Check System DNS Settings

  • Open the Control Panel and click on "Network and Sharing Center."
  • Click on "Change adapter settings" and select the network adapter you're using.
  • Right-click on the adapter and select "Properties."
  • Check the "DNS" settings to ensure they're set up correctly.

Step 8: Disable Chrome Extensions

  • Open Chrome and click on the three vertical dots in the top right corner.
  • Click on "More tools" and then select "Extensions."
  • Disable all extensions and then re-enable them one by one to identify the problematic extension.

Step 9: Reset System Proxy Settings

  • Open the Control Panel and click on "Network and Sharing Center."
  • Click on "Change adapter settings" and select the network adapter you're using.
  • Right-click on the adapter and select "Properties."
  • Check the "Internet Protocol Version 4 (TCP/IPv4)" and "Internet Protocol Version 6 (TCP/IPv6)" settings to ensure they're set up correctly.

Step 10: Reinstall Chrome

  • Uninstall Chrome and then reinstall it from the official website.
  • Ensure you're installing the latest version of Chrome.

Conclusion

Q: What are the possible causes of this issue?

A: The possible causes of this issue include network connectivity issues, Chrome configuration issues, system configuration issues, malware or viruses, and conflicts with other applications.

Q: How do I check my network cables, modem, and router?

A: To check your network cables, modem, and router, follow these steps:

  • Check the network cables to ensure they're securely connected to the correct ports.
  • Restart your modem and router to ensure they're functioning correctly.
  • Check your router's configuration to ensure it's set up correctly.

Q: What is the difference between Chrome's built-in troubleshooter and resetting Chrome's settings?

A: Chrome's built-in troubleshooter is a tool that helps identify and fix common issues with Chrome, while resetting Chrome's settings is a more drastic measure that resets all of Chrome's settings to their default values.

Q: How do I check my system proxy settings?

A: To check your system proxy settings, follow these steps:

  • Open the Control Panel and click on "Network and Sharing Center."
  • Click on "Change adapter settings" and select the network adapter you're using.
  • Right-click on the adapter and select "Properties."
  • Check the "Internet Protocol Version 4 (TCP/IPv4)" and "Internet Protocol Version 6 (TCP/IPv6)" settings to ensure they're set up correctly.

Q: Can malware or viruses cause this issue?

A: Yes, malware or viruses can cause this issue. Run a virus scan to ensure your system is free from malware.

Q: How do I disable Chrome extensions?

A: To disable Chrome extensions, follow these steps:

  • Open Chrome and click on the three vertical dots in the top right corner.
  • Click on "More tools" and then select "Extensions."
  • Disable all extensions and then re-enable them one by one to identify the problematic extension.

Q: Can I reinstall Chrome to fix this issue?

A: Yes, you can reinstall Chrome to fix this issue. Uninstall Chrome and then reinstall it from the official website. Ensure you're installing the latest version of Chrome.

Q: What if none of these troubleshooting steps work?

A: If none of these troubleshooting steps work, it's possible that the issue is more complex and requires further investigation. You may want to try resetting your system to its default settings or seeking the help of a professional.

Q: Can I prevent this issue from happening in the future?

A: Yes, you can prevent this issue from happening in the future by regularly updating Chrome, checking your system for malware, and ensuring your network cables, modem, and router are functioning correctly.

Q: Is this issue specific to Chrome or can it happen with other browsers?

A: This issue can happen with other browsers, but it's more common with Chrome due to its popularity and the fact that it's a complex application with many features.

Q: Can I contact Google support for help with this?

A: Yes, you can contact Google support for help with this issue. They may be able to provide additional troubleshooting steps or assistance with resolving the issue.