[openai_api_compatible] Error: PluginInvokeError:,

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[openai_api_compatible] Error: PluginInvokeError: Understanding the Issue and Troubleshooting Steps

Introduction

When working with the Dify platform, users may encounter errors that can hinder their productivity and progress. In this article, we will focus on the [openai_api_compatible] Error: PluginInvokeError: issue, which is a common problem faced by users who are utilizing the OpenAI API compatible plugin. We will delve into the possible causes of this error, provide troubleshooting steps, and offer solutions to help users resolve the issue.

Self Checks

Before we begin, it's essential to ensure that we have completed the necessary self-checks to identify the root cause of the problem. The following steps should be taken:

  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues Dify issues & Dify Official Plugins, including closed ones.
  • I confirm that I am using English to submit this report (我已阅读并同意 Language Policy).
  • [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:)
  • Please do not modify this template :) and fill in all the required fields.

Dify Version and Plugin Version

To better understand the issue, it's crucial to identify the versions of Dify and the OpenAI API compatible plugin being used. In this case:

  • Dify version: 1.1.3
  • Plugin version: 0.0.16

Cloud or Self-Hosted

The environment in which Dify is being used is also essential to consider. In this instance:

  • Self-Hosted (Docker)

Steps to Reproduce

To reproduce the error, the following steps should be taken:

  • When the model fails to output within 300 seconds, the error occurs.
  • Modifying the credentials_kwargs dictionary by changing the read value to 600 seconds does not resolve the issue.

✔️ Error Log

The error log provides valuable information about the issue. In this case:

  • [openai_api_compatible] Error: PluginInvokeError: "args"{,"error_type":"ConnectionError","message":"HTTPConnectionPool(host='10.0.0.111', port=10002): Read timed out."}

Possible Causes of the Error

Based on the error log and the steps to reproduce the issue, the following possible causes can be identified:

  • Connection Timeout: The error message indicates a connection timeout, which suggests that the plugin is unable to establish a connection with the OpenAI API within the specified time limit.
  • Inadequate Credentials: The credentials_kwargs dictionary is used to pass credentials to the OpenAI API. However, if the credentials are inadequate or incorrect, it may lead to a connection timeout or other errors.
  • Plugin Configuration Issues: The plugin configuration may be causing the issue. For example, if the timeout value is set too low it may lead to a connection timeout.

Troubleshooting Steps

To resolve the issue, the following troubleshooting steps can be taken:

  1. Verify Credentials: Ensure that the credentials passed to the OpenAI API are correct and adequate. Check the credentials_kwargs dictionary to ensure that the api_key, timeout, and max_retries values are set correctly.
  2. Adjust Timeout Values: Adjust the timeout values in the credentials_kwargs dictionary to ensure that they are sufficient for the plugin to establish a connection with the OpenAI API.
  3. Check Plugin Configuration: Review the plugin configuration to ensure that it is set up correctly. Check for any configuration issues that may be causing the error.
  4. Verify Network Connectivity: Verify that the network connectivity is stable and that there are no issues with the connection to the OpenAI API.
  5. Update Plugin Version: Update the plugin version to the latest available version to ensure that you have the latest features and bug fixes.

Solutions

Based on the troubleshooting steps, the following solutions can be implemented:

  1. Update Credentials: Update the credentials passed to the OpenAI API to ensure that they are correct and adequate.
  2. Adjust Timeout Values: Adjust the timeout values in the credentials_kwargs dictionary to ensure that they are sufficient for the plugin to establish a connection with the OpenAI API.
  3. Update Plugin Configuration: Update the plugin configuration to ensure that it is set up correctly.
  4. Verify Network Connectivity: Verify that the network connectivity is stable and that there are no issues with the connection to the OpenAI API.
  5. Update Plugin Version: Update the plugin version to the latest available version to ensure that you have the latest features and bug fixes.

Conclusion

The [openai_api_compatible] Error: PluginInvokeError: issue is a common problem faced by users who are utilizing the OpenAI API compatible plugin. By following the troubleshooting steps and implementing the solutions outlined in this article, users can resolve the issue and continue to use the plugin without any errors.
[openai_api_compatible] Error: PluginInvokeError: Frequently Asked Questions (FAQs)

Introduction

In the previous article, we discussed the [openai_api_compatible] Error: PluginInvokeError: issue and provided troubleshooting steps and solutions to resolve the problem. However, we understand that users may still have questions and concerns about the issue. In this article, we will address some of the frequently asked questions (FAQs) related to the [openai_api_compatible] Error: PluginInvokeError: issue.

Q&A

Q: What is the [openai_api_compatible] Error: PluginInvokeError: issue?

A: The [openai_api_compatible] Error: PluginInvokeError: issue is a common problem faced by users who are utilizing the OpenAI API compatible plugin. The error occurs when the plugin is unable to establish a connection with the OpenAI API within the specified time limit, resulting in a connection timeout.

Q: What are the possible causes of the [openai_api_compatible] Error: PluginInvokeError: issue?

A: The possible causes of the [openai_api_compatible] Error: PluginInvokeError: issue include:

  • Connection Timeout: The error message indicates a connection timeout, which suggests that the plugin is unable to establish a connection with the OpenAI API within the specified time limit.
  • Inadequate Credentials: The credentials_kwargs dictionary is used to pass credentials to the OpenAI API. However, if the credentials are inadequate or incorrect, it may lead to a connection timeout or other errors.
  • Plugin Configuration Issues: The plugin configuration may be causing the issue. For example, if the timeout value is set too low it may lead to a connection timeout.

Q: How can I troubleshoot the [openai_api_compatible] Error: PluginInvokeError: issue?

A: To troubleshoot the [openai_api_compatible] Error: PluginInvokeError: issue, follow these steps:

  1. Verify Credentials: Ensure that the credentials passed to the OpenAI API are correct and adequate. Check the credentials_kwargs dictionary to ensure that the api_key, timeout, and max_retries values are set correctly.
  2. Adjust Timeout Values: Adjust the timeout values in the credentials_kwargs dictionary to ensure that they are sufficient for the plugin to establish a connection with the OpenAI API.
  3. Check Plugin Configuration: Review the plugin configuration to ensure that it is set up correctly. Check for any configuration issues that may be causing the error.
  4. Verify Network Connectivity: Verify that the network connectivity is stable and that there are no issues with the connection to the OpenAI API.
  5. Update Plugin Version: Update the plugin version to the latest available version to ensure that you have the latest features and bug fixes.

Q: How can I resolve the [openai_api_compatible] Error: PluginInvokeError: issue?

A: To resolve the [openai_api_compatible] Error: PluginInvokeError: issue, follow these steps:

  1. Update Credentials: Update the credentials passed to the OpenAI API to ensure that they are correct and adequate.
  2. Adjust Timeout Values: Adjust the timeout values in the credentials_kwargs dictionary to ensure that they are sufficient for the plugin to establish a connection with the OpenAI API.
  3. Update Plugin Configuration: Update the plugin configuration to ensure that it is set up correctly.
  4. Verify Network Connectivity: Verify that the network connectivity is stable and that there are no issues with the connection to the OpenAI API.
  5. Update Plugin Version: Update the plugin version to the latest available version to ensure that you have the latest features and bug fixes.

Q: What are the best practices for preventing the [openai_api_compatible] Error: PluginInvokeError: issue?

A: To prevent the [openai_api_compatible] Error: PluginInvokeError: issue, follow these best practices:

  1. Verify Credentials: Ensure that the credentials passed to the OpenAI API are correct and adequate.
  2. Adjust Timeout Values: Adjust the timeout values in the credentials_kwargs dictionary to ensure that they are sufficient for the plugin to establish a connection with the OpenAI API.
  3. Check Plugin Configuration: Review the plugin configuration to ensure that it is set up correctly.
  4. Verify Network Connectivity: Verify that the network connectivity is stable and that there are no issues with the connection to the OpenAI API.
  5. Update Plugin Version: Update the plugin version to the latest available version to ensure that you have the latest features and bug fixes.

Conclusion

The [openai_api_compatible] Error: PluginInvokeError: issue is a common problem faced by users who are utilizing the OpenAI API compatible plugin. By following the troubleshooting steps and implementing the solutions outlined in this article, users can resolve the issue and continue to use the plugin without any errors. Additionally, by following the best practices outlined in this article, users can prevent the issue from occurring in the future.