Sharepoint Online Video Thumbnails Auto Generation Not Working In Asset Library

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Introduction

SharePoint Online is a powerful platform for managing and sharing digital assets, including videos. One of the key features of SharePoint Online is the ability to automatically generate video thumbnails, providing a quick and easy way to preview video content. However, some users have reported issues with video thumbnails not generating automatically in the Asset Library. In this article, we will explore the possible causes of this issue and provide solutions to get video thumbnails auto generation working in the Asset Library.

Understanding Video Thumbnails in SharePoint Online

Video thumbnails are small images that represent a video file and provide a quick preview of the content. In SharePoint Online, video thumbnails are generated automatically when a video file is uploaded to a library, such as the Asset Library. The thumbnail is typically a frame from the video, selected by the video player. The video player uses a combination of algorithms and metadata to select the best frame to represent the video.

Possible Causes of Video Thumbnails Not Generating Automatically

There are several possible causes of video thumbnails not generating automatically in the Asset Library:

  • Metadata Issues: Video metadata, such as the video title, description, and tags, may be missing or incorrect. This can prevent the video player from generating a thumbnail.
  • File Format Issues: The video file format may not be supported by the video player, or the file may be corrupted.
  • Library Settings: The Asset Library settings may not be configured to generate video thumbnails.
  • Security and Permissions: The user may not have the necessary permissions to generate video thumbnails.

Troubleshooting Video Thumbnails Not Generating Automatically

To troubleshoot the issue of video thumbnails not generating automatically in the Asset Library, follow these steps:

Step 1: Check Video Metadata

Check the video metadata to ensure that it is complete and accurate. You can do this by:

  • Checking the Video File Properties: Right-click on the video file and select "Properties" to check the file properties, including the title, description, and tags.
  • Verifying the Video File Format: Ensure that the video file format is supported by the video player.

Step 2: Check Library Settings

Check the Asset Library settings to ensure that they are configured to generate video thumbnails. You can do this by:

  • Checking the Library Settings: Go to the Asset Library settings and check the "Video Thumbnails" setting to ensure that it is enabled.
  • Verifying the Thumbnail Size: Ensure that the thumbnail size is set to a reasonable value.

Step 3: Check Security and Permissions

Check the user's security and permissions to ensure that they have the necessary permissions to generate video thumbnails. You can do this by:

  • Checking the User Permissions: Go to the user's permissions and check that they have the "Generate Video Thumbnails" permission.
  • Verifying the Library Permissions: Ensure that the user has the necessary permissions to access the Asset Library.

Step 4: Reset the Video Thumbnails

If none of the above steps resolve the issue, try resetting the video thumbnails by:

  • Deleting the Video File: Delete the video file and re-upload it to Asset Library.
  • Re-Generating the Thumbnails: Go to the video file properties and re-generate the thumbnails.

Conclusion

Video thumbnails are an essential feature of SharePoint Online, providing a quick and easy way to preview video content. However, some users have reported issues with video thumbnails not generating automatically in the Asset Library. By following the troubleshooting steps outlined in this article, you should be able to resolve the issue and get video thumbnails auto generation working in the Asset Library.

Best Practices for Video Thumbnails in SharePoint Online

To ensure that video thumbnails are generated automatically in the Asset Library, follow these best practices:

  • Use a Supported Video File Format: Ensure that the video file format is supported by the video player.
  • Complete and Accurate Video Metadata: Ensure that the video metadata is complete and accurate.
  • Configure Library Settings: Ensure that the Asset Library settings are configured to generate video thumbnails.
  • Verify User Permissions: Ensure that the user has the necessary permissions to generate video thumbnails.

Introduction

In our previous article, we explored the possible causes of video thumbnails not generating automatically in the Asset Library of SharePoint Online. We also provided solutions to get video thumbnails auto generation working in the Asset Library. In this article, we will answer some frequently asked questions (FAQs) related to video thumbnails in SharePoint Online.

Q: What are the possible causes of video thumbnails not generating automatically in the Asset Library?

A: There are several possible causes of video thumbnails not generating automatically in the Asset Library, including:

  • Metadata Issues: Video metadata, such as the video title, description, and tags, may be missing or incorrect.
  • File Format Issues: The video file format may not be supported by the video player, or the file may be corrupted.
  • Library Settings: The Asset Library settings may not be configured to generate video thumbnails.
  • Security and Permissions: The user may not have the necessary permissions to generate video thumbnails.

Q: How can I troubleshoot the issue of video thumbnails not generating automatically in the Asset Library?

A: To troubleshoot the issue of video thumbnails not generating automatically in the Asset Library, follow these steps:

Step 1: Check Video Metadata

Check the video metadata to ensure that it is complete and accurate. You can do this by:

  • Checking the Video File Properties: Right-click on the video file and select "Properties" to check the file properties, including the title, description, and tags.
  • Verifying the Video File Format: Ensure that the video file format is supported by the video player.

Step 2: Check Library Settings

Check the Asset Library settings to ensure that they are configured to generate video thumbnails. You can do this by:

  • Checking the Library Settings: Go to the Asset Library settings and check the "Video Thumbnails" setting to ensure that it is enabled.
  • Verifying the Thumbnail Size: Ensure that the thumbnail size is set to a reasonable value.

Step 3: Check Security and Permissions

Check the user's security and permissions to ensure that they have the necessary permissions to generate video thumbnails. You can do this by:

  • Checking the User Permissions: Go to the user's permissions and check that they have the "Generate Video Thumbnails" permission.
  • Verifying the Library Permissions: Ensure that the user has the necessary permissions to access the Asset Library.

Step 4: Reset the Video Thumbnails

If none of the above steps resolve the issue, try resetting the video thumbnails by:

  • Deleting the Video File: Delete the video file and re-upload it to Asset Library.
  • Re-Generating the Thumbnails: Go to the video file properties and re-generate the thumbnails.

Q: How can I ensure that video thumbnails are generated automatically in the Asset Library?

A: To ensure that video thumbnails are generated automatically in the Asset Library, follow these best practices:

  • Use a Supported Video File Format: Ensure that the video file format is supported by the video player.
  • Complete and Accurate Video Metadata: Ensure that the video metadata is complete and accurate.
  • Configure Library Settings: Ensure that the Asset Library settings are configured to generate video thumbnails.
  • Verify User Permissions: Ensure that the user has the necessary permissions to generate video thumbnails.

Q: What are the benefits of using video thumbnails in SharePoint Online?

A: The benefits of using video thumbnails in SharePoint Online include:

  • Improved User Experience: Video thumbnails provide a quick and easy way to preview video content, improving the user experience.
  • Increased Productivity: Video thumbnails save time and increase productivity by allowing users to quickly identify and access video content.
  • Enhanced Collaboration: Video thumbnails facilitate collaboration by providing a visual representation of video content, making it easier to share and discuss.

Q: How can I customize the video thumbnail settings in SharePoint Online?

A: To customize the video thumbnail settings in SharePoint Online, follow these steps:

  • Go to the Asset Library Settings: Go to the Asset Library settings and click on the "Video Thumbnails" setting.
  • Configure the Thumbnail Size: Configure the thumbnail size to a reasonable value.
  • Configure the Thumbnail Format: Configure the thumbnail format to a supported format.
  • Save the Changes: Save the changes to the video thumbnail settings.

Conclusion

Video thumbnails are an essential feature of SharePoint Online, providing a quick and easy way to preview video content. By following the troubleshooting steps and best practices outlined in this article, you can ensure that video thumbnails are generated automatically in the Asset Library. If you have any further questions or need additional assistance, please don't hesitate to contact us.