When Two Users Are Created By A Same User, They Share The Same Id In His/her Recent Activity Block.

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Mautic Bug: Duplicate User IDs in Recent Activity Block

When two users are created by the same user in Mautic, they share the same ID in the Recent Activity block. This issue is particularly problematic as it can lead to confusion and incorrect user data. In this article, we will delve into the details of this bug, explore its causes, and provide a step-by-step guide on how to reproduce it.

The Mautic series in question is 5.2.x, with the installed version being 5.2.0. The Mautic installation was performed by cloning the Mautic repo, which is not a recommended or supported method. The PHP version used is 8.3.11.

When two users are created by the same user, they share the same ID in the Recent Activity block. Although they appear distinct, with their own unique usernames, clicking on them directs the user to the same user page. This issue is closely related to issue #14882.

To reproduce this issue, follow these steps:

Step 1: Create Two Users

In a fresh installation (though it might not be necessary), create two users. This can be done by navigating to the user management section and clicking on the "Create User" button.

Step 2: Access the Recent Activity Block

Click on your account and navigate to the Recent Activity block. This block displays a list of recent user activities.

Step 3: Click on the User Links

Click on the links for the two users that you just created. You will notice that both links direct you to the same user page.

Unfortunately, there is no relevant log output provided for this issue. However, we can explore the code to understand the possible causes of this bug.

The code for the Recent Activity block is likely located in the RecentActivityController class. This class is responsible for retrieving and displaying the recent user activities. The issue may be related to the way the user IDs are being retrieved or stored.

The Mautic bug described in this article is a complex issue that requires further investigation. The fact that two users share the same ID in the Recent Activity block can lead to incorrect user data and confusion. By following the steps outlined in this article, developers can reproduce this issue and work towards resolving it.

To resolve this issue, we recommend the following:

  1. Investigate the RecentActivityController class: The code for this class may hold the key to understanding the cause of this bug.
  2. Review user ID retrieval and storage: Ensure that user IDs are being retrieved and stored correctly to avoid duplicate IDs.
  3. Test the fix: Once the issue is resolved, test the fix thoroughly to ensure that it does not introduce any new bugs.

By following these recommendations, developers can work towards resolving this issue and providing a more stable and reliable Mautic experience for users.

  • Mautic Series: 5.2.x
  • Installed Version: 5.2.0
  • Way of Installing: Cloned Mautic repo (not recommended or supported)
  • PHP Version: 8.3.11
  • Browsers: No response
  • Relevant Log Output: None
  • Code of Conduct: I confirm that I have read and agree to follow this project's Code of Conduct.
    Mautic Bug: Duplicate User IDs in Recent Activity Block - Q&A

In our previous article, we explored the issue of duplicate user IDs in the Recent Activity block of Mautic. This bug can lead to confusion and incorrect user data. In this Q&A article, we will address some of the most frequently asked questions related to this issue.

A: The cause of this bug is not yet fully understood. However, it is believed to be related to the way user IDs are being retrieved and stored in the Recent Activity block.

A: To reproduce this issue, follow these steps:

  1. Create Two Users: In a fresh installation, create two users.
  2. Access the Recent Activity Block: Click on your account and navigate to the Recent Activity block.
  3. Click on the User Links: Click on the links for the two users that you just created.

A: The impact of this bug is that two users can share the same ID in the Recent Activity block. This can lead to confusion and incorrect user data.

A: To fix this issue, you will need to investigate the RecentActivityController class and review user ID retrieval and storage. You may also need to test the fix thoroughly to ensure that it does not introduce any new bugs.

A: Yes, this bug is closely related to issue #14882.

A: The recommended way to install Mautic is through the official Mautic installer. Cloning the Mautic repo is not a recommended or supported method.

A: The PHP version used in this issue is 8.3.11.

A: Unfortunately, there is no information available on which browsers are affected by this issue.

A: The next step in resolving this issue is to investigate the RecentActivityController class and review user ID retrieval and storage. You may also need to test the fix thoroughly to ensure that it does not introduce any new bugs.

The Mautic bug described in this article is a complex issue that requires further investigation. By following the steps outlined in this article, developers can reproduce this issue and work towards resolving it. We hope that this Q&A article has provided valuable information and insights into this issue.

  • Mautic Series: 5.2.x
  • Installed Version: 5.2.0
  • Way of Installing: Cloned Mautic repo (not recommended or supported)
  • PHP Version: 8.3.11
  • Browsers: No response
  • Relevant Log Output: None
  • Code of Conduct: I confirm that I have read and agree to follow this project's Code of Conduct.