Why Does Google Lens Get Stuck At "Uploading…" In Safari 15.6.1 On MacOS 10.15.7?

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Introduction

Google Lens is a powerful tool that allows users to search for images and objects using their smartphone cameras or uploaded images. However, some users have reported experiencing issues with Google Lens getting stuck at the "Uploading..." stage when using Safari 15.6.1 on macOS 10.15.7. In this article, we will explore the possible reasons behind this issue and provide some troubleshooting steps to help resolve it.

Understanding the Issue

Google Lens is a feature of Google Images that allows users to search for images and objects using their smartphone cameras or uploaded images. When you upload an image to Google Lens, it sends the image to Google's servers for processing and analysis. However, some users have reported that when they upload an image to Google Lens via Safari 15.6.1 on macOS 10.15.7, it gets stuck at the "Uploading..." stage and never returns any search results.

Possible Reasons Behind the Issue

There are several possible reasons why Google Lens may get stuck at the "Uploading..." stage when using Safari 15.6.1 on macOS 10.15.7. Some of these reasons include:

  • Browser Compatibility Issues: Safari 15.6.1 may not be compatible with the latest version of Google Images, which could cause the "Uploading..." issue.
  • Cache and Cookies Issues: Cache and cookies issues can cause problems with web applications, including Google Lens. Clearing the cache and cookies may resolve the issue.
  • Internet Connection Issues: A slow or unstable internet connection can cause problems with uploading images to Google Lens.
  • Google Images Server Issues: Google Images servers may be experiencing issues, which can cause the "Uploading..." issue.
  • macOS and Safari Updates: macOS and Safari updates may have caused compatibility issues with Google Lens.

Troubleshooting Steps

If you are experiencing the "Uploading..." issue with Google Lens on Safari 15.6.1 on macOS 10.15.7, here are some troubleshooting steps you can try:

Step 1: Clear Cache and Cookies

Clearing the cache and cookies in Safari may resolve the issue. To do this:

  1. Open Safari and click on Safari in the top menu bar.
  2. Select Preferences from the drop-down menu.
  3. Click on the Advanced tab.
  4. Click on Show Develop menu in menu bar.
  5. Click on Develop in the top menu bar.
  6. Select Empty Caches.
  7. Select Clear History.

Step 2: Check Internet Connection

A slow or unstable internet connection can cause problems with uploading images to Google Lens. Check your internet connection to ensure it is stable and fast.

Step 3: Update Safari and macOS

Make sure that Safari and macOS are up to date. You can check for updates by:

  1. Clicking on the Apple logo in the top left corner of the screen.
  2. Selecting System Preferences.
  3. Clicking on Software Update.
  4. Clicking on Update Now.

Step 4: Disable Extensions

Extensions can cause problems with web applications, including Google Lens. Try disabling extensions in Safari to see if it resolves the issue.

  1. Open Safari and click on Safari in the top menu bar.
  2. Select Preferences from the drop-down menu.
  3. Click on the Extensions tab.
  4. Uncheck the box next to each extension.
  5. Click on Apply.

Step 5: Reset Safari

Resetting Safari may resolve the issue. To do this:

  1. Open Safari and click on Safari in the top menu bar.
  2. Select Reset Safari from the drop-down menu.
  3. Click on Reset.

Step 6: Try a Different Browser

If none of the above steps resolve the issue, try using a different browser, such as Google Chrome or Mozilla Firefox.

Conclusion

Google Lens is a powerful tool that allows users to search for images and objects using their smartphone cameras or uploaded images. However, some users have reported experiencing issues with Google Lens getting stuck at the "Uploading..." stage when using Safari 15.6.1 on macOS 10.15.7. In this article, we have explored the possible reasons behind this issue and provided some troubleshooting steps to help resolve it. By following these steps, you should be able to resolve the issue and use Google Lens without any problems.

Additional Tips

  • Use a Different Image: Try using a different image to see if the issue is specific to the image you are using.
  • Check for Updates: Make sure that Google Images is up to date.
  • Contact Google Support: If none of the above steps resolve the issue, contact Google support for further assistance.

FAQs

  • Q: Why does Google Lens get stuck at "Uploading..."? A: Google Lens may get stuck at "Uploading..." due to browser compatibility issues, cache and cookies issues, internet connection issues, Google Images server issues, or macOS and Safari updates.
  • Q: How do I clear cache and cookies in Safari? A: To clear cache and cookies in Safari, go to Safari > Preferences > Advanced > Show Develop menu in menu bar > Develop > Empty Caches and Clear History.
  • Q: How do I reset Safari? A: To reset Safari, go to Safari > Reset Safari and click on Reset.

Introduction

Google Lens is a powerful tool that allows users to search for images and objects using their smartphone cameras or uploaded images. However, some users have reported experiencing issues with Google Lens getting stuck at the "Uploading..." stage when using Safari 15.6.1 on macOS 10.15.7. In this article, we will provide answers to some of the most frequently asked questions related to Google Lens troubleshooting.

Q&A

Q: Why does Google Lens get stuck at "Uploading..."?

A: Google Lens may get stuck at "Uploading..." due to browser compatibility issues, cache and cookies issues, internet connection issues, Google Images server issues, or macOS and Safari updates.

Q: How do I clear cache and cookies in Safari?

A: To clear cache and cookies in Safari, follow these steps:

  1. Open Safari and click on Safari in the top menu bar.
  2. Select Preferences from the drop-down menu.
  3. Click on the Advanced tab.
  4. Click on Show Develop menu in menu bar.
  5. Click on Develop in the top menu bar.
  6. Select Empty Caches.
  7. Select Clear History.

Q: How do I reset Safari?

A: To reset Safari, follow these steps:

  1. Open Safari and click on Safari in the top menu bar.
  2. Select Reset Safari from the drop-down menu.
  3. Click on Reset.

Q: Why is Google Lens not working on my Mac?

A: Google Lens may not be working on your Mac due to browser compatibility issues, cache and cookies issues, internet connection issues, or Google Images server issues.

Q: How do I update Safari and macOS?

A: To update Safari and macOS, follow these steps:

  1. Click on the Apple logo in the top left corner of the screen.
  2. Select System Preferences.
  3. Click on Software Update.
  4. Click on Update Now.

Q: Why is Google Lens not recognizing my image?

A: Google Lens may not be recognizing your image due to poor image quality, incorrect image orientation, or issues with the image file format.

Q: How do I troubleshoot Google Lens issues?

A: To troubleshoot Google Lens issues, try the following steps:

  1. Clear cache and cookies in Safari.
  2. Check your internet connection.
  3. Update Safari and macOS.
  4. Disable extensions in Safari.
  5. Reset Safari.

Q: Can I use Google Lens on a different browser?

A: Yes, you can use Google Lens on a different browser, such as Google Chrome or Mozilla Firefox.

Q: Why is Google Lens not working on my iPhone?

A: Google Lens may not be working on your iPhone due to app compatibility issues, cache and cookies issues, or internet connection issues.

Q: How do I contact Google support for Google Lens issues?

A: To contact Google support for Google Lens issues, follow these steps:

  1. Go to the Google Images website.
  2. Click on Help.
  3. Select Contact Us.
  4. Fill out the contact form with your issue and contact information.

Conclusion

Google Lens is a powerful tool that allows users to search for images and objects using their cameras or uploaded images. However, some users have reported experiencing issues with Google Lens getting stuck at the "Uploading..." stage when using Safari 15.6.1 on macOS 10.15.7. In this article, we have provided answers to some of the most frequently asked questions related to Google Lens troubleshooting. By following these steps, you should be able to resolve the issue and use Google Lens without any problems.

Additional Tips

  • Use a Different Image: Try using a different image to see if the issue is specific to the image you are using.
  • Check for Updates: Make sure that Google Images is up to date.
  • Contact Google Support: If none of the above steps resolve the issue, contact Google support for further assistance.