Workspace - Bank Address Suggestion Modal Isn't Showing

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Issue Overview

The bank address suggestion modal is not visible when attempting to connect a bank account manually in the Workspace settings. This issue affects the user experience and functionality of the Expensify application.

Version Information

  • Version Number: 9.1.30-0
  • Reproducible in staging?: Yes
  • Reproducible in production?: Unable to check in Production, it asks to update the currency to USD.
  • If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N/A
  • If this was caught during regression testing, add the test name, ID and link from TestRail: https://github.com/Expensify/App/pull/56931

Steps to Reproduce

  1. Navigate to Staging Environment: Open a web browser and navigate to https://staging.new.expensify.com/.
  2. Log in with a New Expensify Account: Log in with a new Expensify account to ensure the issue is reproducible with a fresh account.
  3. Create a Workspace with EUR Default Currency: Create a new workspace with the default currency set to EUR.
  4. Navigate to Workspace Settings: Navigate to the Workspace settings by clicking on the settings icon.
  5. Connect Bank Account Manually: Click on the "Connect bank account" button and select "Connect manually".
  6. Select Country: Select Croatia as the country.
  7. Click on Confirm Button: Click on the "Confirm" button.
  8. Input Bank Address: Input any number or letters to the "Bank Address" field that would normally trigger an auto suggestion.

Expected Result

The bank address suggestion modal should be visible, providing the user with a list of possible bank addresses.

Actual Result

The bank address suggestion modal is not visible, preventing the user from selecting a valid bank address.

Workaround

Unknown

Platforms Affected

  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

https://github.com/user-attachments/assets/e5c83659-8789-4cfc-9b81-e4dde44127c7

Related Issues

Contributing Guidelines

If you haven't already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

Additional Information

  • Device used: Windows 10 / Chrome, macOS Sequoia 15.3
  • App Component: Workspace Settings
  • Issue reported by: Applause Internal Team

Conclusion

Q: What is the issue with the bank address suggestion modal?

A: The bank address suggestion modal is not visible when attempting to connect a bank account manually in the Workspace settings.

Q: What are the steps to reproduce the issue?

A: To reproduce the issue, follow these steps:

  1. Navigate to https://staging.new.expensify.com/
  2. Log in with a new Expensify account
  3. Create a workspace with "EUR" default currency
  4. Navigate to Workspace settings - Workflows - Connect bank account - Connect manually
  5. Select "Croatia" as the country
  6. Click on the "Confirm" button
  7. Input any number or letters to the "Bank Address" field that would normally trigger an auto suggestion

Q: What is the expected result?

A: The expected result is that the bank address suggestion modal should be visible, providing the user with a list of possible bank addresses.

Q: What is the actual result?

A: The actual result is that the bank address suggestion modal is not visible, preventing the user from selecting a valid bank address.

Q: Is there a workaround for this issue?

A: Unfortunately, there is no known workaround for this issue.

Q: Which platforms are affected by this issue?

A: This issue affects MacOS users using Chrome or Safari.

Q: Can I view the screenshots or videos related to this issue?

A: Yes, you can view the screenshots or videos related to this issue by clicking on the link provided: https://github.com/user-attachments/assets/e5c83659-8789-4cfc-9b81-e4dde44127c7

Q: How can I contribute to resolving this issue?

A: If you're interested in contributing to resolving this issue, please check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

Q: Who reported this issue?

A: This issue was reported by the Applause Internal Team.

Q: What is the version number of the application affected by this issue?

A: The version number of the application affected by this issue is 9.1.30-0.

Q: Is this issue reproducible in production?

A: Unfortunately, it's not possible to check if this issue is reproducible in production as it asks to update the currency to USD.

Q: Is this issue related to any other issues?

A: This issue may be related to other issues affecting the Workspace settings or bank account connection functionality. If you're experiencing similar issues, please report them to our team so we can investigate and resolve them.