Color 1 And Color 2 Is Not A Valid Key Source For Set Super Source Source

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Introduction

In the world of live production and video switching, the Blackmagic Design ATEM switcher is a popular choice among professionals. However, even with the most advanced technology, issues can arise, and one such issue is the "Color 1 and Color 2" option appearing in the Key Source dropdown for the "atem: SuperSource: Set art properties" action in the Companion software. This article aims to provide a detailed explanation of this issue and potential solutions.

Understanding the Issue

The "Color 1 and Color 2" option in the Key Source dropdown is not a valid key source for the "atem: SuperSource: Set art properties" action. This can cause confusion and frustration, especially when trying to set up a super source with a valid key source. The issue is not specific to the Companion software version 3.5.4 or the ATEM 2 M/E Constellation HD switcher.

Possible Causes

There are several possible causes for this issue:

  • Incorrect Configuration: The issue might be caused by an incorrect configuration of the ATEM switcher or the Companion software.
  • Outdated Software: Using outdated software can cause compatibility issues, including the "Color 1 and Color 2" option appearing in the Key Source dropdown.
  • Hardware Issues: Hardware issues with the ATEM switcher or other connected devices can cause this issue.

Troubleshooting Steps

To troubleshoot this issue, follow these steps:

  1. Check the ATEM Switcher Configuration: Ensure that the ATEM switcher is properly configured, and all settings are correct.
  2. Update Companion Software: Update the Companion software to the latest version to ensure compatibility with the ATEM switcher.
  3. Check for Hardware Issues: Inspect the ATEM switcher and other connected devices for any hardware issues.
  4. Reset ATEM Switcher: Reset the ATEM switcher to its default settings to rule out any configuration issues.
  5. Consult User Manual: Refer to the user manual for the ATEM switcher and Companion software for detailed instructions on setting up a super source.

Potential Solutions

Based on the troubleshooting steps, potential solutions to this issue include:

  • Using a Valid Key Source: Use a valid key source, such as a chroma key or a pattern generator, to set up the super source.
  • Configuring ATEM Switcher Correctly: Ensure that the ATEM switcher is properly configured, and all settings are correct.
  • Updating Companion Software: Update the Companion software to the latest version to ensure compatibility with the ATEM switcher.

Conclusion

The "Color 1 and Color 2" option appearing in the Key Source dropdown for the "atem: SuperSource: Set art properties" action in the Companion software is not a valid key source. This issue can be caused by incorrect configuration, outdated software, or hardware issues. By following the troubleshooting steps and potential solutions outlined in this article, users can resolve this issue and set up a super source with a valid key source.

Additional Resources

For more information on the A switcher and Companion software, refer to the following resources:

  • Blackmagic Design User Manual: The official user manual for the ATEM switcher and Companion software.
  • Blackmagic Design Support Forum: The official support forum for the ATEM switcher and Companion software.
  • Companion Software Documentation: The official documentation for the Companion software.

Frequently Asked Questions

Q: What is the "Color 1 and Color 2" option in the Key Source dropdown?

A: The "Color 1 and Color 2" option is not a valid key source for the "atem: SuperSource: Set art properties" action.

Q: Why is the "Color 1 and Color 2" option appearing in the Key Source dropdown?

A: The issue might be caused by incorrect configuration, outdated software, or hardware issues.

Q: How can I resolve this issue?

A: Follow the troubleshooting steps and potential solutions outlined in this article to resolve this issue.

Q: What are the potential solutions to this issue?

Q: What is the ATEM switcher and Companion software?

A: The ATEM switcher is a professional-grade video switcher designed for live production and video switching. The Companion software is a control and monitoring application that allows users to control and monitor the ATEM switcher.

Q: What is the purpose of the "atem: SuperSource: Set art properties" action?

A: The "atem: SuperSource: Set art properties" action is used to set up a super source with a valid key source. This action allows users to create a composite video signal with a key source, such as a chroma key or a pattern generator.

Q: Why is the "Color 1 and Color 2" option appearing in the Key Source dropdown?

A: The "Color 1 and Color 2" option is not a valid key source for the "atem: SuperSource: Set art properties" action. This issue might be caused by incorrect configuration, outdated software, or hardware issues.

Q: How can I resolve this issue?

A: Follow the troubleshooting steps outlined in this article to resolve this issue. These steps include checking the ATEM switcher configuration, updating the Companion software, checking for hardware issues, resetting the ATEM switcher, and consulting the user manual.

Q: What are the potential solutions to this issue?

A: Use a valid key source, configure the ATEM switcher correctly, and update the Companion software to the latest version.

Q: Can I use the "Color 1 and Color 2" option as a key source?

A: No, the "Color 1 and Color 2" option is not a valid key source for the "atem: SuperSource: Set art properties" action.

Q: How do I update the Companion software?

A: To update the Companion software, follow these steps:

  1. Open the Companion software.
  2. Click on the "Help" menu.
  3. Select "Check for Updates".
  4. Follow the on-screen instructions to download and install the latest version of the Companion software.

Q: Can I reset the ATEM switcher to its default settings?

A: Yes, you can reset the ATEM switcher to its default settings by following these steps:

  1. Press and hold the "Menu" button on the ATEM switcher.
  2. Use the "Menu" button to navigate to the "Reset" option.
  3. Press the "OK" button to confirm the reset.

Q: Where can I find more information on the ATEM switcher and Companion software?

A: For more information on the ATEM switcher and Companion software, refer to the following resources:

  • Blackmagic Design User Manual: The official user manual for the ATEM switcher and Companion software.
  • Blackmagic Design Support Forum: The official support forum for the ATEM switcher and Companion software.
  • Companion Software Documentation: The official documentation for the Companion software.

Q: Can I contact Blackmagic Design support for assistance?

A: Yes, you can contact Blackmagic Design support for assistance. You can reach out to them through their website, phone, or email.

Q: What are the system requirements for the Companion software?

A: The system requirements for the Companion software are:

  • Operating System: Windows 10 or macOS High Sierra or later.
  • Processor: Intel Core i5 or AMD equivalent.
  • Memory: 8 GB RAM or more.
  • Graphics: NVIDIA GeForce GTX 1060 or AMD Radeon RX 580 or equivalent.

Q: Can I use the Companion software on a Mac?

A: Yes, you can use the Companion software on a Mac. The system requirements for the Companion software on a Mac are:

  • Operating System: macOS High Sierra or later.
  • Processor: Intel Core i5 or AMD equivalent.
  • Memory: 8 GB RAM or more.
  • Graphics: NVIDIA GeForce GTX 1060 or AMD Radeon RX 580 or equivalent.