Why Am I Getting A “passkey Can’t Be Created On This Device” Error With A Google FIDO2 Key On Chrome?

May 18, 2025 by ADMIN 102 views

Why am I getting a “passkey can’t be created on this device” error with a Google FIDO2 key on Chrome?

Introduction

Setting up a backup for your Google account is a crucial step in maintaining the security and integrity of your online presence. With the increasing reliance on digital devices, it's essential to have a backup plan in place to prevent data loss and unauthorized access. One of the most effective ways to achieve this is by using a FIDO2 key, such as a YubiKey, to set up an additional layer of security for your Google account. However, some users may encounter an error message stating that a "passkey can't be created on this device" when attempting to set up FIDO2 authentication with a Google FIDO2 key on Chrome. In this article, we will explore the possible reasons behind this error and provide a step-by-step guide to resolve the issue.

Understanding FIDO2 and Google Account Security

FIDO2 is an open authentication standard that provides a secure and passwordless way to authenticate users. It uses public key cryptography to verify the user's identity, eliminating the need for passwords. Google has integrated FIDO2 into its account security features, allowing users to set up an additional layer of protection for their accounts. By using a FIDO2 key, such as a YubiKey, users can add an extra layer of security to their Google account, making it more difficult for unauthorized users to access their account.

Google account security is a critical aspect of online security. With the increasing number of data breaches and cyber attacks, it's essential to have a robust security system in place to protect your online presence. By setting up a backup for your Google account using a FIDO2 key, you can ensure that your account remains secure even if you lose your primary device.

Possible Reasons Behind the "Passkey Can't Be Created on This Device" Error

There are several possible reasons why you may encounter the "passkey can't be created on this device" error when attempting to set up FIDO2 authentication with a Google FIDO2 key on Chrome. Some of the possible reasons include:

Incompatible device: FIDO2 keys may not be compatible with all devices, including some desktop computers. If your device is not compatible with FIDO2 keys, you may encounter this error.
Outdated Chrome browser: If your Chrome browser is outdated, you may encounter issues with FIDO2 authentication. Make sure to update your Chrome browser to the latest version.
Incorrect FIDO2 key configuration: If your FIDO2 key is not configured correctly, you may encounter this error. Check your FIDO2 key settings to ensure that it is configured correctly.
Conflict with other security software: If you have other security software installed on your device, it may conflict with FIDO2 authentication. Try disabling other security software to see if it resolves the issue.

Resolving the "Passkey Can't Be Created on This Device" Error

To resolve the "passkey can't be created on this device" error, follow these steps:

Check your device compatibility: Ensure that your device is compatible with FIDO2 keys. If your device is not compatible, you may need to use a different device or a different type of security key. 2 Update your Chrome browser: Make sure that your Chrome browser is updated to the latest version. You can check for updates by clicking on the three dots in the top right corner of the browser window and selecting "Help" > "About Google Chrome".
Check your FIDO2 key configuration: Ensure that your FIDO2 key is configured correctly. Check the manufacturer's instructions for setting up your FIDO2 key.
Disable other security software: If you have other security software installed on your device, try disabling it to see if it resolves the issue.
Reset your FIDO2 key: If none of the above steps resolve the issue, try resetting your FIDO2 key. This will erase all data on the key and restore it to its default settings.

Conclusion

Setting up a backup for your Google account using a FIDO2 key is a crucial step in maintaining the security and integrity of your online presence. However, some users may encounter an error message stating that a "passkey can't be created on this device" when attempting to set up FIDO2 authentication with a Google FIDO2 key on Chrome. By understanding the possible reasons behind this error and following the steps outlined in this article, you can resolve the issue and set up a secure backup for your Google account.

Additional Tips and Resources

Make sure to use a FIDO2 key that is compatible with your device. Check the manufacturer's instructions for setting up your FIDO2 key.
Keep your Chrome browser up to date. Regular updates can help resolve issues with FIDO2 authentication.
Use a strong password. Even with FIDO2 authentication, it's essential to use a strong password to protect your account.
Use two-factor authentication. Two-factor authentication can provide an additional layer of security for your account.
Check the Google Support website for more information on setting up FIDO2 authentication with a Google FIDO2 key.

FIDO2 Key Compatibility

YubiKey: YubiKey is a popular FIDO2 key that is compatible with most devices.
Google Titan Security Key: Google Titan Security Key is a FIDO2 key that is designed specifically for Google accounts.
Other FIDO2 keys: There are many other FIDO2 keys available on the market, including keys from manufacturers such as Feitian and Nitrokey.

Chrome Browser Updates

Update Chrome browser: Regular updates can help resolve issues with FIDO2 authentication.
Check for updates: Click on the three dots in the top right corner of the browser window and select "Help" > "About Google Chrome" to check for updates.

FIDO2 Key Configuration

Check manufacturer's instructions: Check the manufacturer's instructions for setting up your FIDO2 key.
Configure FIDO2 key settings: Ensure that your FIDO2 key is configured correctly to resolve the issue.

Two-Factor Authentication

Enable two-factor authentication: Two-factor authentication can provide an additional layer of security for your account.
Use a strong password: Even with FIDO2 authentication, it's essential to use a strong password to protect your account.

Google Support Website

Check Google Support website: For more information on setting up FIDO2 authentication with a GoogleIDO2 key, check the Google Support website.

Introduction

Setting up a backup for your Google account using a FIDO2 key is a crucial step in maintaining the security and integrity of your online presence. However, some users may encounter issues or have questions about using a FIDO2 key with their Google account. In this article, we will answer some of the most frequently asked questions about FIDO2 keys and Google account security.

Q&A

Q: What is a FIDO2 key?

A: A FIDO2 key is a type of security key that uses public key cryptography to verify a user's identity. It provides a secure and passwordless way to authenticate users, eliminating the need for passwords.

Q: What is the difference between a FIDO2 key and a traditional security key?

A: A FIDO2 key is a more advanced type of security key that uses public key cryptography to verify a user's identity. It provides a more secure and convenient way to authenticate users compared to traditional security keys.

Q: Can I use a FIDO2 key with my Google account?

A: Yes, you can use a FIDO2 key with your Google account. Google has integrated FIDO2 into its account security features, allowing users to set up an additional layer of protection for their accounts.

Q: How do I set up a FIDO2 key with my Google account?

A: To set up a FIDO2 key with your Google account, follow these steps:

Go to the Google Account settings page: Sign in to your Google account and go to the settings page.
Click on "Security": Click on the "Security" tab.
Click on "Signing in to Google": Click on the "Signing in to Google" tab.
Click on "Add a security key": Click on the "Add a security key" button.
Select your FIDO2 key: Select your FIDO2 key from the list of available security keys.
Follow the prompts: Follow the prompts to set up your FIDO2 key.

Q: Can I use a FIDO2 key as a backup for my Google account?

A: Yes, you can use a FIDO2 key as a backup for your Google account. By setting up a FIDO2 key as a backup, you can ensure that your account remains secure even if you lose your primary device.

Q: How do I reset my FIDO2 key?

A: To reset your FIDO2 key, follow these steps:

Go to the Google Account settings page: Sign in to your Google account and go to the settings page.
Click on "Security": Click on the "Security" tab.
Click on "Signing in to Google": Click on the "Signing in to Google" tab.
Click on "Remove a security key": Click on the "Remove a security key" button.
Select your FIDO2 key: Select your FIDO2 key from the list of available security keys.
Follow the prompts: Follow the prompts to reset your FIDO2 key.

Q: Can I use a FIDO2 key with multiple Google accounts?

A: Yes, you can use a FIDO2 key with multiple Google accounts. However you will need to set up a separate FIDO2 key for each account.

Q: How do I troubleshoot issues with my FIDO2 key?

A: If you are experiencing issues with your FIDO2 key, try the following:

Check your FIDO2 key settings: Ensure that your FIDO2 key is configured correctly.
Update your Chrome browser: Regular updates can help resolve issues with FIDO2 authentication.
Disable other security software: If you have other security software installed on your device, try disabling it to see if it resolves the issue.
Reset your FIDO2 key: If none of the above steps resolve the issue, try resetting your FIDO2 key.